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Close Brothers Savings: Savings reviews

4.86
Based on 2,482 reviews, last reviewed 26th May 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy to set up the account online with good website... Easy to set up the account online with good website and solid security Reviewed on: 26th May 2024
Sunshine 's avatar
Sunshine

Latest lowest rating:

2

Good rates, dire info and service Good products but customer information from contact centre dreadful and conflicting. 4 different agents said 4 different things in respect of account ... Read more Reviewed on: 18th April 2024
V cooke's avatar
V cooke

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (2482)

Review of the Close Brothers Savings, Savings:

Customer focused Customer Services at Close Brothers!

4
Very helpful Customer Services when I phoned up with a query and no waiting time on the phone either Reviewed on: 12th April 2024

Great savings rates and excellent service

4
Close Brothers provides one of the best savings interest rates and the service is excellent Reviewed on: 13th April 2024

Clear and quick, would thoroughly recommend

4
Clear and quick, would thoroughly recommend Reviewed on: 13th April 2024

Been very helpful when I couldn’t proceed online - e...

5
Been very helpful when I couldn’t proceed online - easy to contact and very helpful staff solved the problem Reviewed on: 13th April 2024

Good service

5
Easy to work with. Good rates. Relaible Reviewed on: 13th April 2024

Great place to store my inheritance

5
Great place to store my inheritance Reviewed on: 13th April 2024

Straightforward

5
Very prompt notification of receipt of funds and other transactions. All notifications are clear and it makes me feel safe. Interest rates are kept at a good level. Reviewed on: 13th April 2024

Good saving rates and good service, what more do you...

5
Good saving rates and good service, what more do you want? Reviewed on: 13th April 2024

Easy to use website

5
Very easy to use website, user friendly. I did require some additional help to resolve an issue I had, called them and was able to speak with a person within 5 minutes and she talked me through the problem and fixed within 4 minutes. Reviewed on: 13th April 2024

Close Brothers Service

5
Efficient and helpful, good interface with clients and would happily invest again with them. Reviewed on: 13th April 2024

Efficient and easy to open and transfer account to C...

5
Efficient and easy to open and transfer account to Close Brothers who kept us well informed during the process Reviewed on: 13th April 2024