Write a review

Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.85 (2714 reviews)

View other Close Brothers Savings products

4.86

Based on 2,714 reviews, last reviewed 25th Feb 2025

21100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

12%

Latest highest rating:

4

easy process savings and deposit was instant easy process savings and deposit was instant Reviewed on: 25th February 2025

Latest lowest rating:

1

nuisance logging int let your customers log into their account without an sms... like marcus.co.uk Reviewed on: 6th February 2025

Read all reviews See your review

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (2714)

Review of the Close Brothers Savings, Savings:

Why Close Bros?

Spreading my saving among a wide range of banks while eschewing the long-established High St. providers, I came across CB and decided to check out their offerings. At that moment in time, their savings interest rates were among the class leaders so after performing some background checks, I decided to give them my business. An easy-to-use website, and better interest rates than many big-name institutions were sufficient incentive for me to entrust some of my savings with them and I expect to continue as a customer for the foreseeable future. Reviewed on: 10th March 2023

Absolutely brilliant online procedure with no fuss f...

Absolutely brilliant online procedure with no fuss followed up with all of the relevant correspondence. Reviewed on: 12th April 2024

Bad thing is there is no app on the phone that I cou...

Bad thing is there is no app on the phone that I could see my savings grow like other providers do. Customer service on the chat is just AI which is so stupid...human would be 200% better. Please hire better IT people who will provide app service and hire more people for customers service please Reviewed on: 12th April 2024

Efficient, business like and friendly

Efficient, business like and friendly Reviewed on: 12th April 2024

good communication and easy to interact with

good communication and easy to interact with Reviewed on: 12th April 2024

Great communication.

Great communication. Interest rates good. I feel safe banking with them. Reviewed on: 12th April 2024

Seamless savings accounts

It was easy to open an easy access savings account online. The verification process was seamless, with straightforward communication from the customer service team. I couldn't recommend Close Brothers enough. Reviewed on: 12th April 2024

Close to perfect

Very easy to set up account and manage online. Good rates of return and excellent customer service and communication. Reviewed on: 12th April 2024

well informed staff, knowledgeable and rings backs c...

well informed staff, knowledgeable and rings backs customers when they say so Reviewed on: 12th April 2024

Excellent service all round.

Excellent service all round. Easy to set up. Great interest rates. Reviewed on: 12th April 2024

Very good online experience and good customer servic...

Very good online experience and good customer service too Reviewed on: 12th April 2024

Alternative products

Savings
from Marsden Building Society 4.95 from 3767 reviews
Online Saver
from Halifax 4.60 from 35 reviews
Easy Saver
from Lloyds Bank 4.07 from 68 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub