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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.87 (3795 reviews)

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4.89

Based on 3,795 reviews, last reviewed 14th Apr 2025

121500% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

10%

Latest highest rating:

5

Setting up my accounts was straight forward and simple. Setting up my accounts was straight forward and simple. Customer service reps were knowledgeable and willing to assist. There was a good variety of ac... Read more Reviewed on: 14th April 2025

Latest lowest rating:

1

Honest and straightforward Safe, secure and sensible. Everything worked out and clearly communicated Reviewed on: 13th April 2025

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (3795)

Review of the Close Brothers Savings, Savings:

They were very patient and helpful when getting my i...

They were very patient and helpful when getting my isa transferred in. I am hoping they will be great when the end of the term comes Reviewed on: 12th April 2025

Setting up my accounts was straight forward and simple.

Setting up my accounts was straight forward and simple. Customer service reps were knowledgeable and willing to assist. There was a good variety of accounts to choose from. Close Brothers rates of interest were better than other providers of similar products Reviewed on: 14th April 2025

First rate humans on the end of a phone

First rate humans on the end of a phone Reviewed on: 14th April 2025

Helpful Service

Not being very computer literate i phoned the bank in London and asked how to open a savings bond and a nice man talked me through it. Reviewed on: 14th April 2025

I have had a savings account with close brothers for...

I have had a savings account with close brothers for a while now and have been happy with them, the rates are always competitive and never had any issues to contact them. Reviewed on: 14th April 2025

I’ve been a customer for years.

I’ve been a customer for years and have always been completely satisfied with Close Brothers Savings, both products and customer service. Reviewed on: 14th April 2025

Reliable and best value

I can rely on Close Brothers to offer the best value and to have live, helpful support within easy reach whenever I need it. Reviewed on: 14th April 2025

Excellent Service

Easy to use website. Really quick to get through to customer service via telephone who are super helpful and efficient. Thank you Close Brothers :) Reviewed on: 14th April 2025

Prompt service

Always plenty of information and prompt when renewing. Reviewed on: 14th April 2025

Needed help with changing account and received assis...

Needed help with changing account and received assistance and the right answers quickly. Reviewed on: 14th April 2025

Great communication.

Great communication. Easy to access my account and very competitive interest rates Reviewed on: 14th April 2025

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