Smart Money People Logo
Share this page
Link copied

Close Brothers Savings: Savings reviews

View other Close Brothers Savings products
4.90
Based on 3,903 reviews, last reviewed 13th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
10%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent Service provided I had trouble using the online service but on ringing the helpline was dealt with very politely and quickly sorted out the problem I was experiencing.... Read more Reviewed on: 13th June 2025
Freya Chaudhry's avatar
Freya Chaudhry

Latest lowest rating:

1

nuisance logging int let your customers log into their account without an sms... like marcus.co.uk Reviewed on: 6th February 2025
LORD C's avatar
LORD C
Read all reviews Write a review

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Review Close Brothers Savings: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Close Brothers Savings Savings reviews (3903)

First class customer service from a great bank

5
An excellent bank where you feel they want to help you and are focused on the customer's needs rather than what they can get out of you. So totally different to their larger peers! Reviewed on: 10th January 2018
Timothy Lloyd's avatar
Timothy Lloyd

Unable to get money out when need it

3
Have to wait until next June, customer service tone of voice very superficial, no go, wouldn’t recommend them or touch them, so no prize for me. I’m just a poor Widow. Very poor Reviewed on: 9th January 2018
Lyn Bainbridge's avatar
Lyn Bainbridge

Security for Savings

5
An excellent Company, reliable, with fair Savings rates. Reviewed on: 9th January 2018
Donald Brookes's avatar
Donald Brookes

Great all round service

5
Simple saving products, clearly explained, competitive rates, no lengthy waits on the phone for customer service, helpful staff Reviewed on: 9th January 2018
John wilson's avatar
John wilson

Excellent focus in a competitive market!

5
Impressive and competitive products and customer service. Reviewed on: 9th January 2018
David Wilson's avatar
David Wilson

Highly Professional with Genuinely Competitive Rates

5
My experience with Close Brothers Savings has always been very positive. I am always attracted by the company’s competitive rates, supported by efficient service and professional advice. Excellent communication between the company and its clients is a particular strength. These factors combine to make Close Brothers a very desirable choice for those looking for financial stability in what are, for savers, very bleak times. Reviewed on: 9th January 2018
Anne's avatar
Anne

This is how Banks should be!

5
We have been customers of Close Brothers for several years now. Their excellent savings rate encouraged our initial contact with the customer service section who were polite, knowledgeable and efficient. We have never experienced and issues with Close Brothers and renewing maturing savings accounts is so easy. We expect to remain customers for many years to come. Reviewed on: 9th January 2018
Diana Delaine's avatar
Diana Delaine

Comprehensive Coverage

5
A very good interest return in today's market and a provider of good advice/ seminars on a wide range of investment matters coupled with a very efficient customer service base. Reviewed on: 9th January 2018
Anthoy Cole's avatar
Anthoy Cole

Excellent

5
Close Brothers have consistently provided me with excellent service and above average interest on my savings. Reviewed on: 9th January 2018
Allan Graves's avatar
Allan Graves

Excellent service and products

5
I have saved with Close Brothers for 7 years and found them excellent in every way. I would highly recommend them to everyone. Reviewed on: 9th January 2018
Angela Santamaria's avatar
Angela Santamaria

Review Close Brothers Savings: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill