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Close Brothers Savings: Savings reviews

4.90
Based on 3,895 reviews, last reviewed 24th Apr 2025
130500% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

fixed interest performance Invested in a fixed interest account which bettered market performance Reviewed on: 24th April 2025
Manaf A's avatar
Manaf A

Latest lowest rating:

1

nuisance logging int let your customers log into their account without an sms... like marcus.co.uk Reviewed on: 6th February 2025
LORD C's avatar
LORD C

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (3895)

Great return on investment

5
Easy online fixed savings account with a very good ROI. Reviewed on: 10th January 2018

Staff always very helpful.

5
The staff keep me informed about any new products and I have reinvested for a year. Reviewed on: 10th January 2018

First class customer service from a great bank

5
An excellent bank where you feel they want to help you and are focused on the customer's needs rather than what they can get out of you. So totally different to their larger peers! Reviewed on: 10th January 2018

Unable to get money out when need it

3
Have to wait until next June, customer service tone of voice very superficial, no go, wouldn’t recommend them or touch them, so no prize for me. I’m just a poor Widow. Very poor Reviewed on: 9th January 2018

Security for Savings

5
An excellent Company, reliable, with fair Savings rates. Reviewed on: 9th January 2018

Great all round service

5
Simple saving products, clearly explained, competitive rates, no lengthy waits on the phone for customer service, helpful staff Reviewed on: 9th January 2018

Excellent focus in a competitive market!

5
Impressive and competitive products and customer service. Reviewed on: 9th January 2018

Highly Professional with Genuinely Competitive Rates

5
My experience with Close Brothers Savings has always been very positive. I am always attracted by the company’s competitive rates, supported by efficient service and professional advice. Excellent communication between the company and its clients is a particular strength. These factors combine to make Close Brothers a very desirable choice for those looking for financial stability in what are, for savers, very bleak times. Reviewed on: 9th January 2018

This is how Banks should be!

5
We have been customers of Close Brothers for several years now. Their excellent savings rate encouraged our initial contact with the customer service section who were polite, knowledgeable and efficient. We have never experienced and issues with Close Brothers and renewing maturing savings accounts is so easy. We expect to remain customers for many years to come. Reviewed on: 9th January 2018

Comprehensive Coverage

5
A very good interest return in today's market and a provider of good advice/ seminars on a wide range of investment matters coupled with a very efficient customer service base. Reviewed on: 9th January 2018

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