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Close Brothers Savings: Savings reviews

4.90
Based on 3,903 reviews, last reviewed 13th Jun 2025
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Latest highest rating:

5

Excellent Service provided I had trouble using the online service but on ringing the helpline was dealt with very politely and quickly sorted out the problem I was experiencing.... Read more Reviewed on: 13th June 2025
Freya Chaudhry's avatar
Freya Chaudhry

Latest lowest rating:

1

nuisance logging int let your customers log into their account without an sms... like marcus.co.uk Reviewed on: 6th February 2025
LORD C's avatar
LORD C

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (3903)

Good interest rates

5
Close brothers have been very efficient in all my dealings . Reviewed on: 10th January 2018

Excellent overall service

5
I prefer to speak with people rather than online. Close Bros. staff answer promptly, are polite and helpful, and most importantly, all matters are dealt with professionally. Reviewed on: 10th January 2018

effective and professional

4
Reliably competitive.At the same time fairly unique in not continuously bombarding clients with adverising Reviewed on: 10th January 2018

Smooth Operator

4
It all runs like clockwork, a well-oiled machine. Reviewed on: 10th January 2018

Straight forward

5
Clear rates of interest and a sheet showing you exactly how much you would earn each year. Reviewed on: 10th January 2018

Efficient and professional service by Close Brothers Ltd

5
In the past two years I have taken out two fixed-term deposit products with Close Brothers Ltd, and on both occasions this has been handled efficiently. The form-filling has been reasonable, while no doubt fulfilling the regulators' requirements. There is also the reassurance that the company has a long and steady history. Reviewed on: 10th January 2018

Great Company

5
Great customer service, great people, great products Reviewed on: 10th January 2018

Outstanding customer service , and competitive rates of interest.

5
Close Brothers produce crystal clear information about their products and have excellent customer services as in telephone enquiries, prompt replies to correspondence and free seminars which are very informative . They are prompt in paying interest as per the agreement you have entered into with them. Reviewed on: 10th January 2018

Good rates and good communication

5
I have saved with Close brothers for many years and have found their interest rates consistently good and their communication with me excellent Reviewed on: 10th January 2018

Excellent Long term company, I have used them commercially and privately for over 25 years, and have found them to be Excellent in every respect

5
Commercially I first used them for all forms of insurance over many years.the were without doubt the best insure we ever dealt with, Before and since my retirement I have used them for my personal investment and still do to this day.Gerry Griffiths, Stanion Northants Reviewed on: 10th January 2018

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