Smart Money People Logo

Close Brothers Savings: Savings reviews

4.90
Based on 3,903 reviews, last reviewed 13th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
10%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent Service provided I had trouble using the online service but on ringing the helpline was dealt with very politely and quickly sorted out the problem I was experiencing.... Read more Reviewed on: 13th June 2025
Freya Chaudhry's avatar
Freya Chaudhry

Latest lowest rating:

1

nuisance logging int let your customers log into their account without an sms... like marcus.co.uk Reviewed on: 6th February 2025
LORD C's avatar
LORD C

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Review Close Brothers Savings: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Close Brothers Savings Savings reviews (3903)

GREAT SAVINGS

5
ALWAYS FIND SAVINGS PRODUCTS EXCELLENT. Reviewed on: 9th January 2018

First Rate

5
I have been a customer of Close Brothers for over ten years. In all that time I have had first class advice , service and help. The staff are attentive, considerate and patient. There is nothing I can fault in my experience with this very fine company. Highly recommended. Anthony McLaughlin Reviewed on: 9th January 2018

Excellent Customer Service

5
Great Savings Rates with Excellent Customer service Reviewed on: 9th January 2018

Very Good

4
Have been a customer for a number of years and service is second to none. Reviewed on: 9th January 2018

customer service

5
I found their customer service to be excellent Reviewed on: 9th January 2018

Efficiency

5
Close Brothers can actually tell me, and do, what interest I will receive and when throughout the whole term of the investment. Why can't everyone do that? Reviewed on: 9th January 2018

A high quality product and experience

4
I have been impressed by the Close Brothers Savings account service. The team are helpful and responsive on the telephone. They keep customers up dated, inform them of other products that might be of benefit to them. The rates of interest are good in the current climate. Reviewed on: 9th January 2018

Sensible and responsible Company - very helpful staff.

5
Over the years I have made many investments with this very energetic and reliable Company - and am shortly increasing my investments. Reviewed on: 9th January 2018

Good Rate and Good Payment record

5
I have not had any adverse dealing with this bank, somall me views are in the positive Reviewed on: 9th January 2018

Most helpful company

5
Most important the telephones are answered at once, and you questions are answered without putting on hold. Very good rates also Reviewed on: 9th January 2018

Review Close Brothers Savings: Savings now

Help others make smarter decisions by sharing your own experience. Write a review