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ICICI Bank: Savings Account reviews

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1.86
Based on 4 reviews, last reviewed 21st Mar 2026
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Latest highest rating:

5

Excellent interest rate and simple product Icici bank has been providing very competitive rates as well as simple and online savings with no complicated products. Reviewed on: 2nd March 2021
Harsh's avatar
Harsh

Latest lowest rating:

1

MAB Charges Applied Without Authorization Serious concern regarding unauthorized charges and lack of accountability by ICICI Bank. MAB (Minimum Average Balance) charges were debited from my a... Read more Reviewed on: 21st March 2026
Dr. Ananda Vodnala,PhD,DEd.'s avatar
Dr. Ananda Vodnala,PhD,DEd.
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About this product

ICICI Bank savings reviews can help you to find out more about life at ICICI Bank. How easy is it to contact ICICI Bank? And how friendly are they? Our ICICI Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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ICICI Bank Savings Account reviews (4)

MAB Charges Applied Without Authorization

1
Serious concern regarding unauthorized charges and lack of accountability by ICICI Bank. MAB (Minimum Average Balance) charges were debited from my account based on an alleged increase to ₹5,00,000. I have explicitly stated that I never requested, approved, or consented to any such change. Despite repeated written requests, the bank has failed to provide: • Any documentary proof of customer consent • System audit trail showing when and how this change was made • Clear justification beyond generic statements Instead, I received templated responses claiming the charges were “applied correctly,” without substantiating this claim. For clarity: In the absence of verifiable customer authorization, such debits raise serious concerns regarding compliance, transparency, and customer protection standards. This matter is now being escalated to the Reserve Bank of India (RBI) for formal review. Customers are advised to closely monitor their accounts and demand proper documentation for any changes impacting financial obligations. Reviewed on: 21st March 2026
Dr. Ananda Vodnala,PhD,DEd.'s avatar
Dr. Ananda Vodnala,PhD,DEd.

Worst experience

2
Being international student, I was devastated when the ICICI bank did not support in resolving my queries regarding fund transfer. It was really a nightmare. Reviewed on: 4th April 2023
S Shakil's avatar
S Shakil

Excellent interest rate and simple product

5
Icici bank has been providing very competitive rates as well as simple and online savings with no complicated products. Reviewed on: 2nd March 2021
Harsh's avatar
Harsh

Higher interest rate

5
They consistently have a higher interest rate for savings than high street banks/building societies. Reviewed on: 1st March 2017
Glenn Hutton's avatar
Glenn Hutton

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