Dr. Ananda Vodnala,PhD,DEd.'s community profile page

Write a review

Go to business site

Viewing profile for,

Dr. Ananda Vodnala,PhD,DEd.

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the ICICI Bank, Savings Account:

View on product page

MAB Charges Applied Without Authorization

Serious concern regarding unauthorized charges and lack of accountability by ICICI Bank. MAB (Minimum Average Balance) charges were debited from my account based on an alleged increase to ₹5,00,000. I have explicitly stated that I never requested, approved, or consented to any such change. Despite repeated written requests, the bank has failed to provide: • Any documentary proof of customer consent • System audit trail showing when and how this change was made • Clear justification beyond generic statements Instead, I received templated responses claiming the charges were “applied correctly,” without substantiating this claim. For clarity: In the absence of verifiable customer authorization, such debits raise serious concerns regarding compliance, transparency, and customer protection standards. This matter is now being escalated to the Reserve Bank of India (RBI) for formal review. Customers are advised to closely monitor their accounts and demand proper documentation for any changes impacting financial obligations. Reviewed on: 21st March 2026

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.