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Collingwood: Car insurance reviews

Name: Car insurance
Rating: 4.89 (3262 reviews)

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4.89

Based on 3,262 reviews, last reviewed 3rd Sep 2025

33200% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Carol provided a excellent service Carol provided a excellent service Reviewed on: 3rd September 2025

Latest lowest rating:

1

Will only give you £20 back if you cancel your policy Will only give you £20 back if you cancel your year-long policy after seven months. For a learner insurance company, its terrible that they don’t have... Read more Reviewed on: 26th August 2025

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About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

Collingwood Car insurance reviews (3262)

Review of the Collingwood, Car insurance:

very helpful, friendly and straight forward would definitely recommend.

Very quick and easy to talk over the phone, every time i’ve spoken to them on the phone been very friendly and helped me a lot. Reviewed on: 7th October 2021

Fantastic customer service and make everything so ea...

Fantastic customer service and make everything so easy to process and customer care is second to none Reviewed on: 26th August 2025

Reply from Collingwood Hi Josh, Thank you so much for taking the time to share your review. Your thoughts and experiences mean a great deal, and we truly appreciate your input. Feedback like yours helps us understand what we are doing well and where we can continue to improve. If there is anything further we can do to help in the future, please do let us know. Have a great day! The Collingwood Team Response date: 27th August 2025

Great insurance

Have only had to contact customer support once, for learner insurance, and the representative was very informative and helpful, my issues were resolved quickly and smoothly. Insurance costs are also very competitive; would recommend Reviewed on: 26th August 2025

Reply from Collingwood Hi, Thank you so much for your kind words and recommendation. We're delighted to hear that our team was able to assist you efficiently and resolve your learner insurance concerns smoothly. If you ever need anything else or have any further questions, please don't hesitate to reach out. Have a great day! The Collingwood Team Response date: 27th August 2025

Les helped me change the reg plate on my son’s car.

Les helped me change the reg plate on my son’s car. So professional and helpful Reviewed on: 26th August 2025

Reply from Collingwood Hi Diana, Thanks so much for your lovely review and delighted to hear that Les was such a help on this occasion. If there is anything further we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 27th August 2025

It’s very cheap and it’s good for any new driver

It’s very cheap and it’s good for any new driver Reviewed on: 26th August 2025

Reply from Collingwood Hi Khali, Thanks for the fab review and delighted to hear that you had a great experience with us. If there is anything further we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 27th August 2025

Excellent insurance- very competitive and quick to a...

Excellent insurance- very competitive and quick to answer their phones Reviewed on: 26th August 2025

Reply from Collingwood Hi Noo, Thank you so very much for the lovely review, and we're delighted to hear that you had a great experience with us. If we can help with anything in the future, please do not hesitate to get in touch and we will certainly do what we can to help. Kind Regards The Collingwood Team Response date: 26th August 2025

Sarah henderson was brilliant on the Phone!

Sarah henderson was brilliant on the Phone! Made everything so clear and understandable. All questions were answered and without a doubt I understood everything that was said therefore I recommend this company to anyone that wants to try it out! Reviewed on: 26th August 2025

Reply from Collingwood Hi Mohammed, Thanks very much for the great review and for speaking so highly of Sarah. We'll make sure that we pass your lovely comments over to her. If there is anything Sarah or the rest of the team can do to help in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 26th August 2025

Excellent experience.

Excellent experience.all information I needed was provided. Reviewed on: 26th August 2025

Reply from Collingwood Hi John, Thanks very much for the lovely review. We're always delighted to hear when our customers have had a great experience with us. Of course, if there is anything in the future you need, please don't hesitate to reach out and we will certainly do what we can to help. Kind Regards The Collingwood Team Response date: 26th August 2025

Good communication and very responsive to queries

They keep us updated every month especially before payment will be taken . Easy to arrange and good communication when needed. Reasonable price. Easy to use website and access to your own account. We hope to use again for our daughter whilst she's still learning to drive Reviewed on: 26th August 2025

Reply from Collingwood Hi Mandy, Thanks for the 5* review and we're delighted to hear that the reminder that we send to our customers is proving useful. We look forward to hearing from you again soon when you're daughter starts to learn to drive, but in the meantime, if there is anything more we can help with, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 26th August 2025

Really good customer service and really helpful

Really good customer service and really helpful Reviewed on: 26th August 2025

Reply from Collingwood Hi McCallum, Thanks so much for the great review and we're delighted to hear that you had a positive experience with us. If there is anything at all we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 26th August 2025

Will only give you £20 back if you cancel your policy

Will only give you £20 back if you cancel your year-long policy after seven months. For a learner insurance company, its terrible that they don’t have a fair compensation policy for after you pass your test. Reviewed on: 26th August 2025

Reply from Collingwood Hi James, Thank you for taking the time to share your thoughts, and we're sorry that you were disappointed with your refund when you contacted us to let us know you had passed your test. Our website journey has been designed to offer full transparency to our customers so they can make a fully informed decision before deciding whether the policy they have selected is suitable and fits their needs, in terms of Policy details, premium and intermediary fees. If you have spoken to one of our colleagues over the phone, as a regulated business, it is important that we make all of our fees and charges as transparent as possible. We would like to take this opportunity of congratulating you on passing your test and wish you many happy and safe driving adventures as a full licence holder. If you would like to discuss any of the above details or your refund further, please reach out and we will be happy to help. Kind Regards The Collingwood Team Response date: 26th August 2025

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