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James

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Review of the Collingwood, Car insurance:

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Will only give you £20 back if you cancel your policy

Will only give you £20 back if you cancel your year-long policy after seven months. For a learner insurance company, its terrible that they don’t have a fair compensation policy for after you pass your test. Reviewed on: 26th August 2025

Reply from Collingwood Hi James, Thank you for taking the time to share your thoughts, and we're sorry that you were disappointed with your refund when you contacted us to let us know you had passed your test. Our website journey has been designed to offer full transparency to our customers so they can make a fully informed decision before deciding whether the policy they have selected is suitable and fits their needs, in terms of Policy details, premium and intermediary fees. If you have spoken to one of our colleagues over the phone, as a regulated business, it is important that we make all of our fees and charges as transparent as possible. We would like to take this opportunity of congratulating you on passing your test and wish you many happy and safe driving adventures as a full licence holder. If you would like to discuss any of the above details or your refund further, please reach out and we will be happy to help. Kind Regards The Collingwood Team Response date: 26th August 2025

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