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Collingwood: Car insurance reviews

Name: Car insurance
Rating: 4.89 (3278 reviews)

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4.89

Based on 3,278 reviews, last reviewed 6th Sep 2025

34700% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Insurance extension for a short term policy Needed to extend my daughters learning to drive insurance and Alasdair was very polite, professional and explained everything. All emails sent through... Read more Reviewed on: 6th September 2025

Latest lowest rating:

1

Will only give you £20 back if you cancel your policy Will only give you £20 back if you cancel your year-long policy after seven months. For a learner insurance company, its terrible that they don’t have... Read more Reviewed on: 26th August 2025

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About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

Collingwood Car insurance reviews (3278)

Review of the Collingwood, Car insurance:

very helpful, friendly and straight forward would definitely recommend.

Very quick and easy to talk over the phone, every time i’ve spoken to them on the phone been very friendly and helped me a lot. Reviewed on: 7th October 2021

Excellent insurance- very competitive and quick to a...

Excellent insurance- very competitive and quick to answer their phones Reviewed on: 26th August 2025

Reply from Collingwood Hi Noo, Thank you so very much for the lovely review, and we're delighted to hear that you had a great experience with us. If we can help with anything in the future, please do not hesitate to get in touch and we will certainly do what we can to help. Kind Regards The Collingwood Team Response date: 26th August 2025

Sarah henderson was brilliant on the Phone!

Sarah henderson was brilliant on the Phone! Made everything so clear and understandable. All questions were answered and without a doubt I understood everything that was said therefore I recommend this company to anyone that wants to try it out! Reviewed on: 26th August 2025

Reply from Collingwood Hi Mohammed, Thanks very much for the great review and for speaking so highly of Sarah. We'll make sure that we pass your lovely comments over to her. If there is anything Sarah or the rest of the team can do to help in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 26th August 2025

Excellent experience.

Excellent experience.all information I needed was provided. Reviewed on: 26th August 2025

Reply from Collingwood Hi John, Thanks very much for the lovely review. We're always delighted to hear when our customers have had a great experience with us. Of course, if there is anything in the future you need, please don't hesitate to reach out and we will certainly do what we can to help. Kind Regards The Collingwood Team Response date: 26th August 2025

Good communication and very responsive to queries

They keep us updated every month especially before payment will be taken . Easy to arrange and good communication when needed. Reasonable price. Easy to use website and access to your own account. We hope to use again for our daughter whilst she's still learning to drive Reviewed on: 26th August 2025

Reply from Collingwood Hi Mandy, Thanks for the 5* review and we're delighted to hear that the reminder that we send to our customers is proving useful. We look forward to hearing from you again soon when you're daughter starts to learn to drive, but in the meantime, if there is anything more we can help with, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 26th August 2025

Really good customer service and really helpful

Really good customer service and really helpful Reviewed on: 26th August 2025

Reply from Collingwood Hi McCallum, Thanks so much for the great review and we're delighted to hear that you had a positive experience with us. If there is anything at all we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 26th August 2025

Will only give you £20 back if you cancel your policy

Will only give you £20 back if you cancel your year-long policy after seven months. For a learner insurance company, its terrible that they don’t have a fair compensation policy for after you pass your test. Reviewed on: 26th August 2025

Reply from Collingwood Hi James, Thank you for taking the time to share your thoughts, and we're sorry that you were disappointed with your refund when you contacted us to let us know you had passed your test. Our website journey has been designed to offer full transparency to our customers so they can make a fully informed decision before deciding whether the policy they have selected is suitable and fits their needs, in terms of Policy details, premium and intermediary fees. If you have spoken to one of our colleagues over the phone, as a regulated business, it is important that we make all of our fees and charges as transparent as possible. We would like to take this opportunity of congratulating you on passing your test and wish you many happy and safe driving adventures as a full licence holder. If you would like to discuss any of the above details or your refund further, please reach out and we will be happy to help. Kind Regards The Collingwood Team Response date: 26th August 2025

Very competitive charges and easy to get everything...

Very competitive charges and easy to get everything sorted Reviewed on: 24th August 2025

Reply from Collingwood Hi JG, Thanks so much for your great review, and delighted to hear that you had a great experience with us. If there is anything more we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 26th August 2025

very nice and good explanation

I enjoyed speaking to Lee he was very nice and good at explaining the insurance policy Reviewed on: 23rd August 2025

Reply from Collingwood Hi Daiana, Thank you for taking the time to share your thoughts with us, we truly appreciate your insights and value your perspective. We'll also be sure to pass your lovely comments to Les. If there is anything further we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 26th August 2025

All Good Michelle was great at explaining everything

All Good Michelle was great at explaining everything Reviewed on: 23rd August 2025

Reply from Collingwood Hi Rich, Thanks for the great review, and for speaking so highly of Michelle. We'll be sure to pass your lovely comments over to her. If we can help with anything in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 26th August 2025

Good customer service

very helpful, explain things thoroughly, polite and kind people. Reviewed on: 23rd August 2025

Reply from Collingwood Hi Alxx, Thank you for the 5* review. We're always delighted to hear when our customers have had a great experience with us. If there is anything further we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 26th August 2025

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