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Collingwood: Car Insurance reviews

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4.88
Based on 2,913 reviews, last reviewed 16th Nov 2024
35% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent website experience and assistance Excellent website experience and afterwards needing to correct a mistake made after the Policy issued given brilliant assistance to sort it out by Luk... Read more Reviewed on: 17th October 2024
Wirral One's avatar
Wirral One

Latest lowest rating:

1

Learner Driver Policy Hidden £40 charge:This is... Learner Driver Policy - Hidden £40 charge: This is the scam: When you pass your test you have to cancel the insurance and pay £40 even though you ha... Read more Reviewed on: 16th November 2024
Haruna A's avatar
Haruna A
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About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

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Collingwood Car Insurance reviews (2913)

First class customer service

5
Excellent customer service, friendly advisors who are really helpful and explain everything clearly - Les was first class!! Reviewed on: 23rd September 2024
Paul H's avatar
Paul H

Very good over the phone customer service, what is p...

5
Very good over the phone customer service, what is provided with the insurance for the price was value for money. The app provided with the insurance was very helpful. I appreciated the emails regarding if I have taken and passed my tests and required to cancel the insurance before it was time to renew it. Reviewed on: 23rd September 2024
Elsa R's avatar
Elsa R

Extremely helpful members of staff, immediately they...

5
Extremely helpful members of staff, immediately they know what’s going on and how to help making the stressful process of taking out a insurance policy much easier and faster and as for price and convince they are fantastic being able to take out short term policies is very helpful as it allows more freedom and flexibility when taking out a policy as a lot of brokers only do a minimum of a annual policy Reviewed on: 23rd September 2024
Ismil's avatar
Ismil

I had rung in to change the date of starting...

4
I had rung in to change the date of starting policy Reviewed on: 23rd September 2024
Kat K's avatar
Kat K

The call handler was polite, informative and profess...

5
The call handler was polite, informative and professional Reviewed on: 23rd September 2024
Branwen 's avatar
Branwen

Had a amazing experience with Michelle on the phone...

5
Had a amazing experience with Michelle on the phone sorted out all of my insurance really understanding and extremely kind Reviewed on: 23rd September 2024
Jake C's avatar
Jake C

No expensive Annual Policy needed

5
After a lengthy discussion with my insurance company about my options (very expensive options), Collingwood came to the rescue by quoting an 8 week insurance policy for my son's run up to his driving test and after purchasing his first car. Reviewed on: 23rd September 2024
Clem's avatar
Clem

Michelle explained everything simply and easily.

5
Michelle explained everything simply and easily. Reviewed on: 22nd September 2024
Steve J's avatar
Steve J

Wonderful Experience

5
Carly was amazing, she was professional, polite, helpful and really took it upon herself to help our son calm down. He was new to the renewal game and started to feel overwhelmed, anxious and confused. She really managed to calm him down, spoke to his dad who finished the call and was lovely the whole process. Good Luck Carly with your own driving adventure. Reviewed on: 21st September 2024
Michelle W's avatar
Michelle W

Good Learners Policy

4
Customer advisor was very helpful and able to assist with queries on the learner policy before purchasing. It would be helpful if calls could be answered in a more efficient time frame. Reviewed on: 21st September 2024
Michelle's avatar
Michelle

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