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Collingwood: Car insurance reviews

Name: Car insurance
Rating: 4.82 (3597 reviews)

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4.82

Based on 3,597 reviews, last reviewed 11th Aug 2026

2400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Great friendly staff, very helpful and managed to so... Great friendly staff, very helpful and managed to sort out my sons learner driver insurance… it had been a very frustrating day.. Les sorted it all ou... Read more Reviewed on: 11th August 2026

Latest lowest rating:

1

Avoid at all costs - scammers They will scam you with cancellation fees when you pass your test rather than just leaving the policy to expire with no coverage. Morally vulgar, they... Read more Reviewed on: 7th August 2026

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About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

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Awards

Best motor insurance provider 2025

Awarded to the insurer rated highest in customer reviews for vehicle insurance in the UK.
Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

Collingwood Car insurance reviews (3597)

amm i dont like you policy when i canceld my insuran...

amm i dont like you policy when i canceld my insurance you guys chaged me extra saying its was wriitne in our terms and condition i dont think this is good way of doing bussiness you should have told me before or my email Reviewed on: 7th October 2025

Reply from Collingwood Hi Sadf, We're sorry to hear that you were disappointed in your experience with us. Our website journey has been designed to offer full transparency to our customers so they can make a fully informed decision before deciding whether the policy they have selected is suitable and fits their needs, in terms of Policy details, premium and intermediary fees. If you have spoken to one of our colleagues over the phone, as a regulated business, it is important that we make all of our fees and charges as transparent as possible. If you would like to discuss this further, please reach out and we will be happy to help. Kind Regards The Collingwood Team Response date: 7th October 2025

Kim the advisor was absolutely amazing she above and...

Kim the advisor was absolutely amazing she above and beyond to ensure we were happy Reviewed on: 7th October 2025

Reply from Collingwood Hi Sharanjit, Thanks for the 5* review. We’re always delighted to hear when our customers have had a great experience with us! We'll be sure to pass your lovely comments over to Kim. If you need anything in the future, or have any questions that we can answer, please don’t hesitate to reach out and one of the team will be on hand to help. Have a great day! The Collingwood Team Response date: 7th October 2025

The gentleman was really informative and professional

The gentleman was really informative and professional Reviewed on: 7th October 2025

Reply from Collingwood Hi Bridget, Thanks for the 5* review. We’re always delighted to hear when our customers have had a great experience with us! If you need anything in the future, or have any questions that we can answer, please don’t hesitate to reach out and one of the team will be on hand to help. Have a great day! The Collingwood Team Response date: 7th October 2025

Response time

The service was great and the wait for a response was almost immediate Reviewed on: 7th October 2025

Reply from Collingwood Hi William, Thanks for the 5* review. We’re always delighted to hear when our customers have had a great experience with us! If you need anything in the future, or have any questions that we can answer, please don’t hesitate to reach out and one of the team will be on hand to help. Have a great day! The Collingwood Team Response date: 7th October 2025

Good customer service and a good learner insurance

Good customer service and a good learner insurance Reviewed on: 6th October 2025

Reply from Collingwood Hi Saikunar, Thanks for the 5* review. We’re always delighted to hear when our customers have had a great experience with us! If you need anything in the future, or have any questions that we can answer, please don’t hesitate to reach out and one of the team will be on hand to help. Have a great day! The Collingwood Team Response date: 7th October 2025

Best insurance service

Had to arrange a payment plan for my cancellation of insurance and was helped amazingly. Very kind lady on the phone. Top service Reviewed on: 6th October 2025

Reply from Collingwood Hi Henry, Thanks for the 5* review. We’re always delighted to hear when our customers have had a great experience with us! If you need anything in the future, or have any questions that we can answer, please don’t hesitate to reach out and one of the team will be on hand to help. Have a great day! The Collingwood Team Response date: 7th October 2025

Alistair was polite, patient and well informed.

Alistair was polite, patient and well informed. Even though he had a lot of legal stuff to read through he didn't dilute or mumble his words. He asked several times if I understood and whether or nit I needed more detail. Reviewed on: 6th October 2025

Reply from Collingwood Hi Tyrone, Thanks for the 5* review. We’re always delighted to hear when our customers have had a great experience with us! We'll be sure to pass your lovely comments over to Alasdair. If you need anything in the future, or have any questions that we can answer, please don’t hesitate to reach out and one of the team will be on hand to help. Have a great day! The Collingwood Team Response date: 7th October 2025

Insurance for twins!

Insurance for twins! Carly was amazing and offered up several solutions for us. Would highly recommend!! Reviewed on: 6th October 2025

Reply from Collingwood Hi Lisa, Thanks for the 5* review. We’re always delighted to hear when our customers have had a great experience with us! We'll be sure to pass your lovely comments over to Carly. If you need anything in the future, or have any questions that we can answer, please don’t hesitate to reach out and one of the team will be on hand to help. Have a great day! The Collingwood Team Response date: 7th October 2025

Really friend helpful advisors gave great guidance d...

Really friend helpful advisors gave great guidance did not feel pressured was very clear when giving information Reviewed on: 6th October 2025

Reply from Collingwood Hi Umar, Thanks for the 5* review. We’re always delighted to hear when our customers have had a great experience with us! If you need anything in the future, or have any questions that we can answer, please don’t hesitate to reach out and one of the team will be on hand to help. Have a great day! The Collingwood Team Response date: 7th October 2025

As a new driver I had an amazing experience

As a new driver I had an amazing experience with collingwood, With every query i had the call responders always helped with excellence and i never felt unsure about anything due to their help Reviewed on: 6th October 2025

Reply from Collingwood Hi Rosie, Thanks for the 5* review. We’re always delighted to hear when our customers have had a great experience with us! If you need anything in the future, or have any questions that we can answer, please don’t hesitate to reach out and one of the team will be on hand to help. Have a great day! The Collingwood Team Response date: 7th October 2025

Review Collingwood: Car insurance now

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Collingwood: Car insurance reviews

2400% increase in 5 star reviews

200% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Collingwood: Car insurance now

Best motor insurance provider 2025

Treating customers fairly champion 2025

Collingwood Car insurance reviews (3597)

amm i dont like you policy when i canceld my insuran...

Kim the advisor was absolutely amazing she above and...

The gentleman was really informative and professional

Response time

Good customer service and a good learner insurance

Best insurance service

Alistair was polite, patient and well informed.

Insurance for twins!

Really friend helpful advisors gave great guidance d...

As a new driver I had an amazing experience

Review Collingwood: Car insurance now

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