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The Co-operative Bank: Current Account reviews

4.03
Based on 387 reviews, last reviewed 28th Feb 2025
600% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
59%
See only 4 star reviews
19%
See only 3 star reviews
6%
See only 2 star reviews
5%
See only 1 star reviews
11%

Latest highest rating:

5

Nice people always effortlessly efficient always go... Nice people always effortlessly efficient always go there. It’s Reviewed on: 28th February 2025
DAVID FRENCH's avatar
DAVID FRENCH

Latest lowest rating:

1

Appalling "cs". Appalling "cs". Takes forever to get an answer on phone, every time ! Reviewed on: 27th February 2025
Ckdsc@ymail.com's avatar
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About this product

The Co-operative (Co-op) Bank Current Account is a free account designed for everyday banking. Customers can redeem rewards for themselves or for charity. The mobile banking app also has a range of features to help you manage your money.

Our Co-op Bank Current Account reviews can give you valuable insight into life as an account holder. Be confident in your new banking provider by reading genuine customer experiences on Smart Money People.

Learn why customers chose this account and how satisfied they’ve been so far. Read about their experiences with the customer service team to see how swiftly the provider deals with customer issues. Find out what money management features are available and how much they’ve helped existing customers. Make an informed decision when opening your new account by reading our Co-op Bank Current Account reviews.

If you have a Current Account with the Co-op Bank, share your experience with others. Tell us how long you’ve had the account and whether it’s your main bank account. What are your favourite features of the account, and is there anything you feel could be improved? Have the money management features helped you understand budgeting better? Would you recommend the account to your family and friends? Write an honest Co-op Bank Current Account review today. Together, we can help people like you make better financial decisions.

The Co-operative Bank Current Account reviews (387)

Review of the The Co-operative Bank, Current Account:

Coop bank is Empathy Central

5
Coop have been very helpful during times of financial hardship and being the victim of coercion Reviewed on: 27th February 2025

Loyalty

5
Have been with this bank for at least all my married life (41 years) and never had any issues...…..and there is a bank in my local High Street so can always pop in if I have a problem which is very reassuring. Reviewed on: 6th December 2019

Great service from Co-op bank

5
I find the staff really helpful and the service is great Reviewed on: 27th November 2019

Turning it around

5
I think this bank have really pulled their socks up in the last couple of years and have regained my respect. I have great service from them, their call centre staff are friendly and efficient with some nice humour thrown in. I like knowing my money is being used ethically. Reviewed on: 24th November 2019

Pays everymonth

4
Only a few problems but they usually pay you 10 out of 12 months if you pay in over £800 Reviewed on: 23rd November 2019

Excellent service

5
Great customer service and understanding of needs Reviewed on: 22nd November 2019

Good account

4
This is a good account and the rewards one is good that gives things like free travel insurance and RAC cover Reviewed on: 22nd November 2019

Brilliant bank

5
Would recommend to anyone fast customer service communication A1 Reviewed on: 20th November 2019

Ethical company

5
I've been with the Co-operative Bank in one way shape or form for the last 30 years and I can honestly say hand on heart that I've never regretted being with them. They have credit cards which I've paid off in full time and time again. Being a current account holder I get to hear about things from the shop first too! Reviewed on: 20th November 2019

Great bank

5
Website is really easy to use, great customer ervice Reviewed on: 6th September 2019

coop current bank account

5
i have banked with the coop for decades, with no problems at all - i think, this speaks for itself, without any need for further comment xx Reviewed on: 11th July 2019

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