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Coventry Building Society: Savings reviews

Name: Savings
Rating: 4.21 (121 reviews)

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4.29

Based on 121 reviews, last reviewed 13th Jun 2025

40% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

66%

17%

12%

Latest highest rating:

5

Excellent savings rates and good online savings service Excellent savings rates and good online savings service Reviewed on: 13th June 2025

Latest lowest rating:

2

I have recently opened a Junior ISA for my child, an... I have recently opened a Junior ISA for my child, and it was really funny because they said there would be no app or website to control or just check ... Read more Reviewed on: 27th May 2025

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Coventry Building Society Savings reviews (121)

Review of the Coventry Building Society, Savings:

I have recently opened a Junior ISA for my child, an...

I have recently opened a Junior ISA for my child, and it was really funny because they said there would be no app or website to control or just check the the account. You have to, literally either walk to your nearest branch or phone them up! I laughted and asked them if they thought it was 1986. It's very old fashioned! It's a way of putting it. I have now read some reviews of how people have been treated unfairly and it's really made me think. Reviewed on: 27th May 2025

Great ISA rates and good service

This ISA had great interest rates, was easy to open and customer service is very good. Reviewed on: 1st February 2023

Awesome service and savings rate

Easy to switch accounts, generous rates Reviewed on: 18th January 2023

Terrible banking service

Ten years of banking with this society counts for nothing. I was locked out of my online savings account and when I tried to reset my password I was told by their system that they had no record of my account. This account held my life savings. I spent 1hr 10mins in their telephone system before someone spoke to me. I went though telephone security only to be told I could not transfer my money into the current account I had used with them for those ten years. I had to make a two hour round trip to try and transfer my money, spent another 30mins waiting to talk to a manager. I did not succeed. I left the branch still not knowing if my money would be transferred. Still locked out of my account I tried to ring again and was told by the recording I was 102nd in the queue! This has caused me so much stress over a two day period, they should be shut down and not allowed to operate until their systems are fit for purpose. Reviewed on: 28th October 2022

Coventry building society kill OAP

The Coventry building society used a forged mortgage to steal an OAPs home. The court case caused him to stop eating and taking his medication. He died a scared broken old man. Coventry building society does it really take 10 years to show him the unsigned mortgage he never signed. AVOID AVOID AVOID Reviewed on: 11th August 2022

Regular Saver

We opened our joint account online in April. The whole process took one week, and we were set up with easy to view and manage internet banking. I transfer money regularly to this account from another bank, via internet banking. Coventry BS takes account security seriously, though it is straightforward to access your account. So far I have only needed to contact the Cov by telephone, and that was a query while the account was initially being set up; the lady I spoke with was professional, friendly and helpful. Since opening our account Cov BS have honoured the inflation rises by raising the interest rate some 3 times now (not all banks/building societies do this, and they're not obliged to). I also joined their separate site which sends out invites now and again (via email) to answer the odd survey or question. For one short survey I won £200 in M&S vouchers! I get the impression the Cov genuinely listens to feedback. Cov BS moderators regularly converse with customers on the blog section, and anyone can start a thread - most of the stuff on there is interesting with very few gripes! Sure, it's not the best rate out there, yet I like their set up and their features. They have a lot of accounts on offer - something for everyone, no matter what age. Wish we'd got involved with them sooner. Reviewed on: 5th August 2022

Very Helpful staff and a great rate .

Been with CBS for quite a number of years always found them extremely helpful , Often one of the best interest rates around. Reviewed on: 24th June 2022

Received excellent service

Staff Avni Gandhi was very helpful.Provided excellent service. Reviewed on: 23rd June 2022

Devious and incompetent

You want to close an account ?? LOL best of luck. Complain !!! ?? don't bother. Accountable ?? err no . Reviewed on: 7th May 2022

Best ever experience with opening accounts

Was so experienced with information given Reviewed on: 30th March 2022

The best savings rates available from a major building society

The Coventry frequently launches new savings accounts with very competitive interest rates, especially its fixed rate bonds and ISAs. The management listen to what the members say and work in the members' best interests which is more than can be said for the high street banks and Nationwide. Reviewed on: 1st February 2022

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