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Dudley Building Society: Financial / Pension Advice reviews

View other Dudley Building Society products
4.59
Based on 53 reviews, last reviewed 3rd Feb 2025
100% decrease in 5 star reviews
in the past 90 days
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Latest highest rating:

5

Customer service I use the Dudley branch and staff always helpful and friendly.I visited today and was dealt with swiftly and friendly manor by Brenda.always a pleasur... Read more Reviewed on: 3rd February 2025
David G's avatar
David G

Latest lowest rating:

1

50/50 Missing information not passed on to me as a customer. I was also sent outdated interest rate information - it was not even valid. The information giv... Read more Reviewed on: 6th December 2022
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Verified Member Dudley BS
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About this product

Have you accessed the financial or pension advice service through a financial adviser arranged for you at the Dudley Building Society? If so, please leave a short review here. Your review will help other consumers thinking about using this service.

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Dudley Building Society Financial / Pension Advice reviews (43)

Customer service

5
I use the Dudley branch and staff always helpful and friendly.I visited today and was dealt with swiftly and friendly manor by Brenda.always a pleasure to go there Reviewed on: 3rd February 2025
David G's avatar
David G

Called in to deposit a cheque into a savings account.

5
Called in to deposit a cheque into a savings account. Reviewed on: 26th March 2024
Martin Homer's avatar
Martin Homer

AN Excellent Service all round

5
From the moment I opened my savings account I have had nothing but excellent service. I needed to query what evidence of identity was acceptable and phoned and was met by courtesy and professionalism. I have no hesitation in recommending this building society to others and have in fact already done so to a close friend. Reviewed on: 18th August 2023
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Verified Member Dudley BS

Dudley Building Society Branch Review

5
Carol - advised, and served very efficiently by Jane and Carol. Reviewed on: 30th November 2022
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Verified Member

Dudley Building Society Branch Review

5
Great, very helpful concept referral from Cath. Reviewed on: 30th November 2022
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Verified Member

Dudley Building Society Branch Review

5
Visited to open a different account dealt with in a friendly and very efficient manner, even though we didn't have appointments. Reviewed on: 30th November 2022
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Verified Member

Dudley Building Society Branch Review

5
Very pleased with the help Jane gave today Reviewed on: 31st October 2022
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Verified Member

Dudley Building Society Branch Review

5
Spoke immediatley to concept representative great service Reviewed on: 30th September 2022
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Verified Member

Great to be dealt with by competent people

5
Well I know the Dudley people pretty well but dealing with them as a customer puts everything you already know into perspective. They are clear, knowledgeable and competent. Reviewed on: 5th September 2022
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Verified Member Dudley BS

Dudley Building Society Branch Review

5
Everyone has been so helpful setting up our trust. Reviewed on: 31st July 2022
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