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Dudley Building Society: Financial / Pension Advice reviews

View other Dudley Building Society products
4.59
Based on 53 reviews, last reviewed 3rd Feb 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
11%
See only 3 star reviews
6%
2 star
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Customer service I use the Dudley branch and staff always helpful and friendly.I visited today and was dealt with swiftly and friendly manor by Brenda.always a pleasur... Read more Reviewed on: 3rd February 2025
David G's avatar
David G

Latest lowest rating:

1

50/50 Missing information not passed on to me as a customer. I was also sent outdated interest rate information - it was not even valid. The information giv... Read more Reviewed on: 6th December 2022
Verified Member Dudley BS's avatar
Verified Member Dudley BS
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About this product

Have you accessed the financial or pension advice service through a financial adviser arranged for you at the Dudley Building Society? If so, please leave a short review here. Your review will help other consumers thinking about using this service.

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Dudley Building Society Financial / Pension Advice reviews (53)

Fantastic

5
Staff always very helpful and very welcoming Reviewed on: 28th October 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Very helpful

5
Couldn’t of been more helpful. Very satisfied. Reviewed on: 7th October 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley branch review

5
Very helpful - Paid cheque in envelope for me Reviewed on: 1st October 2021
Dudley branch customer's avatar
Dudley branch customer

Excellent

5
The staff are very friendly and helpful, Reviewed on: 16th September 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Friendly h greatelpful

5
Pleasant great service have been with dbs for about 25 years or more Reviewed on: 15th September 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley intermediaries

3
terrible service levels. 3 days of constant ringing and leaving messages with no call back! Reviewed on: 12th August 2021
Broker Feedback's avatar
Broker Feedback
Reply from Dudley Building Society Hi, we’re sorry to hear that you have had a poor experience with us. Please email [email protected] with your name, enquiry and best contact number for a member of the team to assist. If you could let the team know which option you chose when you called, we can look into this further. Response date: 13th August 2021
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Dudley Building Society

Fantastic

5
Whenever I go the staff are very friendly and helpful Reviewed on: 25th July 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Excellent

5
I have been with Building Society for years. They have never let me down. Reviewed on: 25th July 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Excellent service!

5
I’ve been with with Building Society for years, they’ve never let me down! Reviewed on: 13th July 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Service

5
Excellent service and very helpful staff Reviewed on: 10th July 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

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