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Dudley Building Society: Financial / Pension Advice reviews

4.53
Based on 52 reviews, last reviewed 16th Sep 2024
No new 5 star reviews
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No new 1 star reviews
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2 star
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2%

Latest highest rating:

5

Called in to deposit a cheque into a savings account. Called in to deposit a cheque into a savings account. Reviewed on: 26th March 2024
Martin Homer's avatar
Martin Homer

Latest lowest rating:

1

50/50 Missing information not passed on to me as a customer. I was also sent outdated interest rate information - it was not even valid. The information giv... Read more Reviewed on: 6th December 2022

About this product

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Dudley Building Society Financial / Pension Advice reviews (52)

Review

3
Other members of the public without face mask on in branch. Clearly says on door face covering should be worn. Reviewed on: 5th July 2021

Very friendly staff

5
I was dealt with very quickly and effiecently Reviewed on: 2nd July 2021

Excellent customer service!

5
I have been with Dudley Building Society for around 25 years because they offer a very competitive savings rates and excellent customer service! Reviewed on: 21st June 2021

Regular Savings

4
This scheme is easy to join The staff are helpful with the initial admin Once the standing order is set up I can forget about. The savings rate is better than many of the competitors Reviewed on: 8th June 2021

Quick and effective

4
Claire was helpful and quick to sort my query out Reviewed on: 24th February 2021

Online Access

5
Attempted online access to a passbook account and finally successful after many messages to the Society about failing to access to see my account. Staff suggested using a different browser, which did the trick. Thanks to patient staff dealing with my frustrations. Reviewed on: 23rd February 2021

Good people despite the limited resources and good response from them

5
Had some difficulty getting into the account but all ok now and my thanks to the staff who helped me . Thanks Emma & Laura Reviewed on: 4th February 2021

Online access

4
I was unhappy not to able to access my investment online but now, thank goodness, it has been made possible. Reviewed on: 2nd February 2021

Dudley branch review

4
Everything is fine as it is and I'm happy with service Reviewed on: 9th December 2020

Perton branch review

5
Very pleased and friendly service. Reviewed on: 3rd January 2020

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