Smart Money People Logo
Share this page
Link copied

Dudley Building Society: Financial / Pension Advice reviews

View other Dudley Building Society products
4.53
Based on 52 reviews, last reviewed 16th Sep 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
80%
See only 4 star reviews
12%
See only 3 star reviews
6%
2 star
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Called in to deposit a cheque into a savings account. Called in to deposit a cheque into a savings account. Reviewed on: 26th March 2024
Martin Homer's avatar
Martin Homer

Latest lowest rating:

1

50/50 Missing information not passed on to me as a customer. I was also sent outdated interest rate information - it was not even valid. The information giv... Read more Reviewed on: 6th December 2022
Verified Member Dudley BS's avatar
Verified Member Dudley BS
Read all reviews Write a review

About this product

Have you accessed the financial or pension advice service through a financial adviser arranged for you at the Dudley Building Society? If so, please leave a short review here. Your review will help other consumers thinking about using this service.

Review Dudley Building Society: Financial / Pension Advice now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Dudley Building Society Financial / Pension Advice reviews (52)

Great to be dealt with by competent people

5
Well I know the Dudley people pretty well but dealing with them as a customer puts everything you already know into perspective. They are clear, knowledgeable and competent. Reviewed on: 5th September 2022
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley Building Society Branch Review

5
Everyone has been so helpful setting up our trust. Reviewed on: 31st July 2022
Verified Member's avatar
Verified Member

Happy

5
Excellent service. Friendly, professional staff. No queues - Absolute Bonus!!! Reviewed on: 14th July 2022
Verified Member Dudley BS's avatar
Verified Member Dudley BS

First class service

5
I was listened to. I got all the help I needed and more. I felt so reassuring to speak to someone who really understood my problem. So fantastic to be able to pick up a phone and speak to someone who cares about their customers. I felt as if my call mattered. Excellent service . Reviewed on: 11th June 2022
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Registering online

5
Very pleased to now be able to access my accounts online and be able to make changes as I need. It’s not always easy to come into branch. Reviewed on: 5th May 2022
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley Building Society Branch Review

5
I was stressing over my many pots of money. She pushed David Kemp the financial advisor and I booked an appointment to see him on the strength of having spoken to him. I always ask to see Cathy as I trust her. Reviewed on: 14th March 2022
Verified Member's avatar
Verified Member

ISA ADVICE

5
Excellent service as usual. Appreciate being able to see people face to face to discuss financial matters in a local location. Reviewed on: 22nd December 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Great friendly staff

5
It's always a pleasure to visit the branch and speak to a real person. The ladies in the Gornal branch are wonderful. Reviewed on: 25th November 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Great customer service

5
Always thorough with security and very helpful customer service Reviewed on: 22nd November 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Fantastic

5
Staff always very helpful and very welcoming Reviewed on: 28th October 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Do you have a different Dudley Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Dudley Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill