Excellent

The staff are very friendly and helpful,

Reviewed on 16th September 2021

Verified Member Dudley BS

Friendly h greatelpful

Pleasant great service have been with dbs for about 25 years or more

Reviewed on 15th September 2021

Verified Member Dudley BS

Dudley intermediaries

terrible service levels. 3 days of constant ringing and leaving messages with no call back!

Reviewed on 12th August 2021

Broker Feedback

Fantastic

Whenever I go the staff are very friendly and helpful

Reviewed on 25th July 2021

Verified Member Dudley BS

Excellent

I have been with Building Society for years. They have never let me down.

Reviewed on 25th July 2021

Verified Member Dudley BS

Excellent service!

I’ve been with with Building Society for years, they’ve never let me down!

Reviewed on 13th July 2021

Verified Member Dudley BS

Service

Excellent service and very helpful staff

Reviewed on 10th July 2021

Verified Member Dudley BS

Depositing cheque and withdrawing money.

On my visit the transactions were handled courteously and effectively by a very pleasant assistant

Reviewed on 6th July 2021

Verified Member Dudley BS

Review

Other members of the public without face mask on in branch. Clearly says on door face covering should be worn.

Reviewed on 5th July 2021

Verified Member Dudley BS

Very friendly staff

I was dealt with very quickly and effiecently

Reviewed on 2nd July 2021

Verified Member Dudley BS

Excellent customer service!

I have been with Dudley Building Society for around 25 years because they offer a very competitive savings rates and excellent customer service!

Reviewed on 21st June 2021

Verified Member Dudley BS

Regular Savings

This scheme is easy to join The staff are helpful with the initial admin Once the standing order is set up I can forget about. The savings rate is better than many of the competitors

Reviewed on 8th June 2021

Verified Member Dudley BS

Quick and effective

Claire was helpful and quick to sort my query out

Reviewed on 24th February 2021

Verified Member Dudley BS

Online Access

Attempted online access to a passbook account and finally successful after many messages to the Society about failing to access to see my account. Staff suggested using a different browser, which did the trick. Thanks to patient staff dealing with my... Read more

Attempted online access to a passbook account and finally successful after many messages to the Society about failing to access to see my account. Staff suggested using a different browser, which did the trick. Thanks to patient staff dealing with my frustrations.

Reviewed on 23rd February 2021

Verified Member Dudley BS

Good people despite the limited resources and good response from them

Had some difficulty getting into the account but all ok now and my thanks to the staff who helped me . Thanks Emma & Laura

Reviewed on 4th February 2021

Verified Member Dudley BS

Online access

I was unhappy not to able to access my investment online but now, thank goodness, it has been made possible.

Reviewed on 2nd February 2021

Verified Member Dudley BS

Dudley branch review

Everything is fine as it is and I'm happy with service

Reviewed on 9th December 2020

Dudley branch customer

Perton branch review

Very pleased and friendly service.

Reviewed on 3rd January 2020

Perton branch customer

Gornal Wood branch review

Service - friendliness. Less paperwork, professionalism

Reviewed on 2nd July 2019

Gornal Wood branch customer

We wanted someone with the knowledge to look at our current pension situation.

David was very helpful and happy to look at our overall situation.

Reviewed on 16th June 2019

Sue Cartwright