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Dudley Building Society: Financial / Pension Advice reviews

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4.57
Based on 55 reviews, last reviewed 19th Jun 2025
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Latest highest rating:

5

Great service, but better interest on savings elsewhere Great service, but better interest on savings elsewhere Reviewed on: 19th June 2025
Susan Hoyle's avatar
Susan Hoyle

Latest lowest rating:

1

50/50 Missing information not passed on to me as a customer. I was also sent outdated interest rate information - it was not even valid. The information giv... Read more Reviewed on: 6th December 2022
Verified Member Dudley BS's avatar
Verified Member Dudley BS
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About this product

Have you accessed the financial or pension advice service through a financial adviser arranged for you at the Dudley Building Society? If so, please leave a short review here. Your review will help other consumers thinking about using this service.

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Dudley Building Society Financial / Pension Advice reviews (55)

Great service, but better interest on savings elsewhere

5
Great service, but better interest on savings elsewhere Reviewed on: 19th June 2025
Susan Hoyle's avatar
Susan Hoyle

Savings account.

4
As a member with a savings account, I would expect to be notified when a new account is launched which is similar to my account and which pays a higher interest rate. Reviewed on: 18th June 2025
Garth's avatar
Garth

Customer service

5
I use the Dudley branch and staff always helpful and friendly.I visited today and was dealt with swiftly and friendly manor by Brenda.always a pleasure to go there Reviewed on: 3rd February 2025
David G's avatar
David G

good interest rates

3
good interest ratesI did experience problems and delays with changing nominated bank account, and problems with the automatic logging out off the account on line without warning Reviewed on: 16th September 2024
Lee c's avatar
Lee c

Called in to deposit a cheque into a savings account.

5
Called in to deposit a cheque into a savings account. Reviewed on: 26th March 2024
Martin Homer's avatar
Martin Homer

AN Excellent Service all round

5
From the moment I opened my savings account I have had nothing but excellent service. I needed to query what evidence of identity was acceptable and phoned and was met by courtesy and professionalism. I have no hesitation in recommending this building society to others and have in fact already done so to a close friend. Reviewed on: 18th August 2023
Verified Member Dudley BS's avatar
Verified Member Dudley BS

50/50

1
Missing information not passed on to me as a customer. I was also sent outdated interest rate information - it was not even valid. The information given needs to be 100% accurate but is not. Reviewed on: 6th December 2022
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley Building Society Branch Review

5
Carol - advised, and served very efficiently by Jane and Carol. Reviewed on: 30th November 2022
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Verified Member

Dudley Building Society Branch Review

5
Great, very helpful concept referral from Cath. Reviewed on: 30th November 2022
Verified Member's avatar
Verified Member

Dudley Building Society Branch Review

5
Visited to open a different account dealt with in a friendly and very efficient manner, even though we didn't have appointments. Reviewed on: 30th November 2022
Verified Member's avatar
Verified Member

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