Write a review

Go to business site

Dudley Building Society: Financial / Pension Advice reviews

Name: Financial / Pension Advice
Rating: 4.6 (62 reviews)

View other Dudley Building Society products

4.60

Based on 62 reviews, last reviewed 25th Feb 2026

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

15%

2 star

Latest highest rating:

5

Sending money to my nominated bank account had some... Sending money to my nominated bank account had some issues but hopefully everything will be ok next time Reviewed on: 25th February 2026

Latest lowest rating:

1

50/50 Missing information not passed on to me as a customer. I was also sent outdated interest rate information - it was not even valid. The information giv... Read more Reviewed on: 6th December 2022

Visit provider site Read all reviews Write a review

About this product

Have you accessed the financial or pension advice service through a financial adviser arranged for you at the Dudley Building Society? If so, please leave a short review here. Your review will help other consumers thinking about using this service.

Review Dudley Building Society: Financial / Pension Advice now

Help others make smarter decisions by sharing your own experience.

Write a review

Dudley Building Society Financial / Pension Advice reviews (62)

Sending money to my nominated bank account had some...

Sending money to my nominated bank account had some issues but hopefully everything will be ok next time Reviewed on: 25th February 2026

Account closure with Dudley BS.

I kept a low value savings account with Dudley BS for a number of years. However after Stourbridge Branch closed, travel to another town to have my interest added would cost more than the amount added. Therefore I recently closed the account starting with a phone request to supply necessary forms. The prepaid envelope mentioned in the closure letter was not forthcoming so as I was in another business nearby I called at the Waterfront Office. At first it looked doubtful if this would take place but a very efficient second person came to help and within 2 days I received the closing balance into my nominated account and updated passbook. Reviewed on: 21st February 2026

Excellent customer service in branch.

Excellent customer service in branch. Friendly support and advise was given to me when visiting to reinvest my matured bond. It was very important to me to receive the personal service from a branch member. Reviewed on: 13th February 2026

Review of accounts by advisor completed very profess...

Review of accounts by advisor completed very professional with good easily understandable information Reviewed on: 10th February 2026

Jo was very professional and helpful ...

Jo was very helpful indeed advising us on financial matters. Reviewed on: 10th February 2026

1 Year Bond Maturity

A local branch in Perton which provides Excellent Service & Financial advice The staff are very friendly and always available to help Reviewed on: 10th February 2026

Excellent friendly advisor Carried out on time

Excellent friendly advisor Carried out on time Reviewed on: 10th February 2026

Great service, but better interest on savings elsewhere

Great service, but better interest on savings elsewhere Reviewed on: 19th June 2025

Savings account.

As a member with a savings account, I would expect to be notified when a new account is launched which is similar to my account and which pays a higher interest rate. Reviewed on: 18th June 2025

Customer service

I use the Dudley branch and staff always helpful and friendly.I visited today and was dealt with swiftly and friendly manor by Brenda.always a pleasure to go there Reviewed on: 3rd February 2025

Do you have a different Dudley Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Financial Advice
from J M Taylor Financial Services 5.00 from 2 reviews
Financial planning
from Skipton Building Society 0.00 from 0 reviews
Financial Advisers
from Fairstone Group 0.00 from 0 reviews

Want to see more from Dudley Building Society?

Protection Advice
from Dudley Building Society 5.00 from 3 reviews
Will Writing
from Dudley Building Society 5.00 from 4 reviews
Home Insurance
from Dudley Building Society 5.00 from 4 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub