Dudley Building Society Financial / Pension Advice Reviews
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Have you accessed the financial or pension advice service through a financial adviser arranged for you at the Dudley Building Society? If so, please leave a short review here. Your review will help other consumers thinking about using this service.
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Dudley Building Society Review Insight
What are people saying in their reviews?
Customer Service
8% of feedback is Process related
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Your Financial / Pension Advice Reviews
38 reviews
Get ProductRegistering online
Very pleased to now be able to access my accounts online and be able to make changes as I need. It’s not always easy to come into branch.
Reviewed on 5th May 2022Verified Member Dudley BS
Get ProductDudley Building Society Branch Review
I was stressing over my many pots of money. She pushed David Kemp the financial advisor and I booked an appointment to see him on the strength of having spoken to him. I always ask to see Cathy as I trust her.
Uploaded on 14th March 2022Verified Member
Get ProductISA ADVICE
Excellent service as usual. Appreciate being able to see people face to face to discuss financial matters in a local location.
Reviewed on 22nd December 2021Verified Member Dudley BS
Get ProductGreat friendly staff
It's always a pleasure to visit the branch and speak to a real person. The ladies in the Gornal branch are wonderful.
Reviewed on 25th November 2021Verified Member Dudley BS
Get ProductGreat customer service
Always thorough with security and very helpful customer service
Reviewed on 22nd November 2021Verified Member Dudley BS
Get ProductFantastic
Staff always very helpful and very welcoming
Reviewed on 28th October 2021Verified Member Dudley BS
Get ProductVery helpful
Couldn’t of been more helpful. Very satisfied.
Reviewed on 7th October 2021Verified Member Dudley BS
Get ProductDudley branch review
Very helpful - Paid cheque in envelope for me
Uploaded on 1st October 2021Dudley branch customer
Get ProductExcellent
The staff are very friendly and helpful,
Reviewed on 16th September 2021Verified Member Dudley BS
Get ProductFriendly h greatelpful
Pleasant great service have been with dbs for about 25 years or more
Reviewed on 15th September 2021Verified Member Dudley BS
Get ProductDudley intermediaries
terrible service levels. 3 days of constant ringing and leaving messages with no call back!
Reviewed on 12th August 2021Broker Feedback
Reply from Dudley Building Society
Get ProductFantastic
Whenever I go the staff are very friendly and helpful
Reviewed on 25th July 2021Verified Member Dudley BS
Get ProductExcellent
I have been with Building Society for years. They have never let me down.
Reviewed on 25th July 2021Verified Member Dudley BS
Get ProductExcellent service!
I’ve been with with Building Society for years, they’ve never let me down!
Reviewed on 13th July 2021Verified Member Dudley BS
Get ProductService
Excellent service and very helpful staff
Reviewed on 10th July 2021Verified Member Dudley BS
Get ProductDepositing cheque and withdrawing money.
On my visit the transactions were handled courteously and effectively by a very pleasant assistant
Reviewed on 6th July 2021Verified Member Dudley BS
Get ProductReview
Other members of the public without face mask on in branch. Clearly says on door face covering should be worn.
Reviewed on 5th July 2021Verified Member Dudley BS
Get ProductVery friendly staff
I was dealt with very quickly and effiecently
Reviewed on 2nd July 2021Verified Member Dudley BS
Get ProductExcellent customer service!
I have been with Dudley Building Society for around 25 years because they offer a very competitive savings rates and excellent customer service!
Reviewed on 21st June 2021Verified Member Dudley BS
Get ProductRegular Savings
This scheme is easy to join The staff are helpful with the initial admin Once the standing order is set up I can forget about. The savings rate is better than many of the competitors
Reviewed on 8th June 2021Verified Member Dudley BS
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