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Dudley Building Society: Financial / Pension Advice reviews

4.57
Based on 55 reviews, last reviewed 19th Jun 2025
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No new 1 star reviews
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Latest highest rating:

5

Great service, but better interest on savings elsewhere Great service, but better interest on savings elsewhere Reviewed on: 19th June 2025
Susan Hoyle's avatar
Susan Hoyle

Latest lowest rating:

1

50/50 Missing information not passed on to me as a customer. I was also sent outdated interest rate information - it was not even valid. The information giv... Read more Reviewed on: 6th December 2022

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Dudley Building Society Financial / Pension Advice reviews (55)

Online access

4
I was unhappy not to able to access my investment online but now, thank goodness, it has been made possible. Reviewed on: 2nd February 2021

Dudley branch review

4
Everything is fine as it is and I'm happy with service Reviewed on: 9th December 2020

Perton branch review

5
Very pleased and friendly service. Reviewed on: 3rd January 2020

Gornal Wood branch review

5
Service - friendliness. Less paperwork, professionalism Reviewed on: 2nd July 2019

We wanted someone with the knowledge to look at our current pension situation.

5
David was very helpful and happy to look at our overall situation. Reviewed on: 16th June 2019

Very helpful and friendly

5
Recently had a consultation with Mr Roger Dutton, Financial Adviser, arranged via Dudley Building Society at their Gornal branch. Very useful meeting with lots of good advice and with no 'hard selling' at all. Reviewed on: 23rd May 2019

Financial Advisor

4
I was recommended to speak to Financial Advisor, Roger Dutton, regarding planning for retirement. He contacted me quickly and arranged to meet at a time that was convenient to me. He arrived punctually, and was friendly and knowledgeable, he gave me good advice with clear explanations. A good service. Reviewed on: 27th March 2019

PENSION ADVICE

5
Roger Dutton arrived on time. He was very pleasant and easy to get along with. We can't thank him enough for the advice he gave to us , it was very informative and very helpful. Thank you Reviewed on: 1st February 2019

Good advice received

5
Respected my decisions. Listened carefully to my situation and what I was trying to achieve. Gave an option I would not have thought about and which suited me moving forward. Reviewed on: 23rd January 2019

Highly Recommend

5
Financial Advisor was patient and understanding with cautious first time investors. Gave clear and knowledgeable advice. We did not feel rushed to make decisions. We would highly recommend. Reviewed on: 24th December 2018

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