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Dudley Building Society: Savings reviews

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4.88
Based on 3,493 reviews, last reviewed 30th May 2025
32% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Been with the Dudley Building Society since my scho... Been with the Dudley Building Society since my school days 12yrs old I'm know in my 70's always had excellent service its a pleasure to go into your ... Read more Reviewed on: 1st May 2025
Georgette 's avatar
Georgette

Latest lowest rating:

1

What an effort to open an account Firstly which queue?? transactions or admin.I was told to go to transactions then given a form to complete myself .I completed the form on a corner ta... Read more Reviewed on: 30th May 2025
Karen C's avatar
Karen C
Read all reviews See your review

About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3493)

Review of the Dudley Building Society, Savings:

User Friendly Website.

5
I found opening an online account very easy through their user friendly website. Their customer service is excellent. Easy and quick to access with very helpful, knowledgeable and friendly advisors. Competitive rates of interest too. An all round very good experience. Reviewed on: 6th February 2025
Ron B's avatar
Ron B

What an effort to open an account

1
Firstly which queue?? transactions or admin.I was told to go to transactions then given a form to complete myself .I completed the form on a corner table & returned to the counter to then be advised that they were unable to complete & that the book would be posted as they were so busy!My frustration was the fact that there was nobody else in the branch & whilst I was completing my form the staff had time to talk about their weekend antics .In the background I heard a gentleman talking about the fact there would be more complaints from customers about something.My husband had rushed from work so had made a special effort to go into the branch to sort this account that day so I wasn’t happy how we were treated.I did however insist that this be done there & then so the staff member in the admin section reluctantly agreed to complete it as the other member of staff now only did transactions. This used to be such a happy place to visit & customer service was always the best so I really don’t know what has happened!The Dudley always had such high standards.If this is the way forward then I feel sorry for people who struggle with form filling etc as the Dudley used to be the place where one could always rely on help & excellent customer service. Reviewed on: 30th May 2025
Karen C's avatar
Karen C

Been with the Dudley Building Society since my scho...

5
Been with the Dudley Building Society since my school days 12yrs old I'm know in my 70's always had excellent service its a pleasure to go into your branch in Lower Gornal always greeted with a smile just love your staff makes my day every time Reviewed on: 1st May 2025
Georgette 's avatar
Georgette

In branch service review

5
Very pleased with the whole experience. Reviewed on: 30th April 2025

In branch service review

5
Safiya was very lovely and helpful. Reviewed on: 30th April 2025

In branch service review

5
Friendly, helpful advice in branch. Reviewed on: 30th April 2025

In branch service review

5
When we first had dealings with you it was for a mortgage and then saved with your services. Reviewed on: 30th April 2025

In branch service review

5
Sarah was more than happy to help. Reviewed on: 30th April 2025

In branch service review

5
very happy with the service I have received today. Reviewed on: 30th April 2025

In branch service review

5
Bereavement services were incredibly helpful in dealing with my late uncles savings and by far the best of the banks and B.Socs I have deal with. Reviewed on: 30th April 2025

In branch service review

5
Very happy with service, great advice and tax free saving. Reviewed on: 30th April 2025

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