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Dudley Building Society: Savings reviews

4.87
Based on 3,735 reviews, last reviewed 25th Mar 2026
51% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Recommend for savings Have several savings accounts from Dudley. Very impressed with the customer service. Have been to several branches and always sorted things. Would be ... Read more Reviewed on: 25th March 2026
Andy's avatar
Andy

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES

About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3735)

Friendly and efficient

5
Went into the building society and was greeted pleasantly. The lady was friendly and efficient. she ensured we were happy and checked there was anything she could help with. Reviewed on: 2nd March 2026

Efficient and friendly service sorting my children’s...

5
Efficient and friendly service sorting my children’s matured savings accounts into new products. Reviewed on: 28th February 2026

Changed account.

5
Changed account. All sorted. Also said should be a 12 month isa Reviewed on: 28th February 2026

Dealt with profionally

5
Update on account and withdrawal all dealt with professionally Reviewed on: 28th February 2026

Excellent advise

5
We came in and saw Julie who was a brilliant, helpful advisor. Reviewed on: 28th February 2026

No appointment necessary, very helpful staff

5
No appointment necessary, very helpful staff Reviewed on: 27th February 2026

review of existing accounts

5
Counter staff did a very efficient service on moving savings/ISA into updated accounts as requested by myself Reviewed on: 26th February 2026

Excellent customer service.

5
Excellent customer service. The lady was nice and polite. Reviewed on: 26th February 2026

Very professional and clear in what I wanted .

5
Very professional and clear in what I wanted . Reviewed on: 26th February 2026

Useless letter and waste of paper

3
I received a 4 page in colour letter telling me nothing useful other than the fact I had opened an account I have used for the last couple of months. This is a a complete waste of paper and not useful. Reviewed on: 19th February 2026

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