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Dudley Building Society: Savings reviews

4.87
Based on 3,558 reviews, last reviewed 18th Jul 2025
56% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Efficient friendly staff when I enquired about openi... Efficient friendly staff when I enquired about opening an account, my phone calls answered promptly and everything dealt with expeditiously. Good old ... Read more Reviewed on: 18th July 2025
Michael C's avatar
Michael C

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
Nick M's avatar
Nick M

About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3558)

In branch service review

5
Dudley B/S is perfect. The staff are all magnificent and so professional. Reviewed on: 27th June 2025

In branch service review

5
Paulette was very professional in her communication and knowledge all the available savings options - very helpful customer service and friendly approach. Reviewed on: 27th June 2025

In branch service review

5
Paulette was extremely helpful today. Reviewed on: 27th June 2025

Why did I close my account? Didn’t want to!

5
Recently closed my account due to needing money for a new house. No other reason. Always been happy with the society. I posted the withdrawal form at 5.30pm and the money was in my bank account the next day. What a result and great communication throughout the process. Thanks! Reviewed on: 26th June 2025

In branch service review

5
Personal service. Ability to deal with in house. Reviewed on: 26th June 2025

In branch service review

5
Personal attendance in pre arranged appointment and an actual passbook. Reviewed on: 26th June 2025

In branch service review

5
Very professional, all explained very clearly, answered all our questions. Reviewed on: 26th June 2025

In branch service review

5
Great friendly service, Julie was really knowledgeable and explained everything clearly. Reviewed on: 26th June 2025

In branch service review

5
Very good experience and informative staff. Reviewed on: 26th June 2025

In branch service review

5
Options Clearly explained and discussed customer advisor very helpful. Reviewed on: 26th June 2025

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