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Dudley Building Society: Savings reviews

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4.88
Based on 3,239 reviews, last reviewed 8th Feb 2025
16% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Easy to set up. Easy to set up. Shame there is no app. Reviewed on: 8th February 2025
Roger B's avatar
Roger B

Latest lowest rating:

1

Cognitive dissonance. Cognitive dissonance. Arrogance and failure to understand a problem. Rejection of a matter where this outfit felt it was not at fault where there clea... Read more Reviewed on: 27th September 2024
Mrs Ducks's avatar
Mrs Ducks
Read all reviews See your review

About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3239)

Review of the Dudley Building Society, Savings:

Megan excellent, the Branch service is disappointing.

4
I found Megan very helpful, though was not informed about the need for a Passbook in setting up a Trust savings account. I was also disappointed that despite stating that a payment needed to be made to HMRC by the 31/01/25, confirmation that the account was open was sent to me by 2nd class post on the 7th January, arriving on the 12th. Megan then informed me that the passbook was to be sent by 1st Class post together with a return envelope. It arrived today, 24th January having been sent 2nd class by a Branch office, without a prepaid envelope. Georgia is now sending me the prepaid envelopes. Reviewed on: 24th January 2025
Jeremy R's avatar
Jeremy R

In branch service review

5
I like being able to speak to someone. Reviewed on: 27th December 2024

In branch service review

5
A local branch to go into with friendly staff and having passbooks for accounts. Reviewed on: 27th December 2024

In branch service review

5
Very efficient with good explanations. Reviewed on: 27th December 2024

In branch service review

5
Good to have a face-to-face appointment, very informative and friendly. Reviewed on: 27th December 2024

In branch service review

5
The account reviewed today was a sensitive matter. Kerry was very pleasant, empathetic and efficient by having all the paperwork pre-prepared to help ease the situation. This was greatly appreciated. Reviewed on: 27th December 2024

In branch service review

5
Superb advice. Very well explained. Excellent, first class service. Love the passbooks. Reviewed on: 27th December 2024

In branch service review

5
Great customer service, always helpful, lovely staff. Lindsey is always so friendly and helpful. Reviewed on: 24th December 2024

In branch service review

5
So friendly and helpful, nothing is ever too much trouble. Reviewed on: 24th December 2024

In branch service review

5
Jane was extremely helpful and efficient. Reviewed on: 24th December 2024

In branch service review

5
Libby explained everything very well and was very helpful. Reviewed on: 24th December 2024

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