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Mrs Ducks

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Review of the Dudley Building Society, Savings:

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Cognitive dissonance.

Cognitive dissonance. Arrogance and failure to understand a problem. Rejection of a matter where this outfit felt it was not at fault where there clearly was an issue. Bad attitude. A feeling that operatives consider themselves more important than customers and that customers are something of an irritation. Reviewed on: 27th September 2024

Review of the Scottish Building Society, Savings:

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AGM literature

[Words redacted by Smart Money People]. There was a single image of a black woman. It made me feel as a member who is neither as though my views and my votes are not as important as the person featured on the literature. Reviewed on: 30th April 2020

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