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Dudley Building Society: Savings reviews

View other Dudley Building Society products
4.88
Based on 3,240 reviews, last reviewed 17th Feb 2025
10% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service from Paulette. Great service from Paulette. Gave me useful information for the future when looking to manage money in my account. Reviewed on: 17th February 2025
Martinb's avatar
Martinb

Latest lowest rating:

1

Cognitive dissonance. Cognitive dissonance. Arrogance and failure to understand a problem. Rejection of a matter where this outfit felt it was not at fault where there clea... Read more Reviewed on: 27th September 2024
Mrs Ducks's avatar
Mrs Ducks
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3240)

Review of the Dudley Building Society, Savings:

Megan excellent, the Branch service is disappointing.

4
I found Megan very helpful, though was not informed about the need for a Passbook in setting up a Trust savings account. I was also disappointed that despite stating that a payment needed to be made to HMRC by the 31/01/25, confirmation that the account was open was sent to me by 2nd class post on the 7th January, arriving on the 12th. Megan then informed me that the passbook was to be sent by 1st Class post together with a return envelope. It arrived today, 24th January having been sent 2nd class by a Branch office, without a prepaid envelope. Georgia is now sending me the prepaid envelopes. Reviewed on: 24th January 2025
Jeremy R's avatar
Jeremy R

In branch service review

5
They always appreciate the understanding of their customers. Reviewed on: 25th November 2024

In branch service review

5
Very friendly and efficient - couldn't be bettered. Excellent service - 10/10. Reviewed on: 25th November 2024

In branch service review

5
Nothing to improve - all excellent. Reviewed on: 25th November 2024

In branch service review

5
Very pleasant experience. Made to feel relaxed and comfortable. Reviewed on: 25th November 2024

In branch service review

5
Staff really pleasant and helpful. Reviewed on: 25th November 2024

In branch service review

5
Very pleasant and friendly service with good advice. Reviewed on: 25th November 2024

In branch service review

5
Excellent customer service, friendly face-to-face. Reviewed on: 25th November 2024

In branch service review

5
Really helpful with everything I asked. Reviewed on: 25th November 2024

In branch service review

5
Moved for higher interest and a passbook account. Reviewed on: 25th November 2024

In branch service review

5
I like the way staff are patient and helpful. They welcome children and encourage good savings habits. Reviewed on: 25th November 2024

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