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Dudley Building Society: Savings reviews

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4.87
Based on 3,719 reviews, last reviewed 26th Feb 2026
80% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

review of existing accounts Counter staff did a very efficient service on moving savings/ISA into updated accounts as requested by myself Reviewed on: 26th February 2026
Mr GEORGE FREDERICK HISCOX's avatar
Mr GEORGE FREDERICK HISCOX

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
Nick M's avatar
Nick M
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3719)

In branch service review

5
Very friendly and helpful service. Reviewed on: 27th June 2025

In branch service review

5
The best building Society - no improvements needed all of the staff are so helpful and amazing. Reviewed on: 27th June 2025

In branch service review

5
Dudley B/S is perfect. The staff are all magnificent and so professional. Reviewed on: 27th June 2025

In branch service review

5
Paulette was very professional in her communication and knowledge all the available savings options - very helpful customer service and friendly approach. Reviewed on: 27th June 2025

In branch service review

5
Paulette was extremely helpful today. Reviewed on: 27th June 2025

Why did I close my account? Didn’t want to!

5
Recently closed my account due to needing money for a new house. No other reason. Always been happy with the society. I posted the withdrawal form at 5.30pm and the money was in my bank account the next day. What a result and great communication throughout the process. Thanks! Reviewed on: 26th June 2025
Anne R's avatar
Anne R

In branch service review

5
Personal service. Ability to deal with in house. Reviewed on: 26th June 2025

In branch service review

5
Personal attendance in pre arranged appointment and an actual passbook. Reviewed on: 26th June 2025

In branch service review

5
Very professional, all explained very clearly, answered all our questions. Reviewed on: 26th June 2025

In branch service review

5
Great friendly service, Julie was really knowledgeable and explained everything clearly. Reviewed on: 26th June 2025

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