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Dudley Building Society: Savings reviews

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4.87
Based on 3,739 reviews, last reviewed 19th Apr 2026
17% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent Postal Savings Service My wife has postal accounts with the Dudley and I help her with the admin. The service we get from the Dudley is consistently excellent. In particular... Read more Reviewed on: 19th April 2026
Sherlock's avatar
Sherlock

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3739)

In branch service review

5
Good experience overall. Email felt a little uneasy though when opening, links seemed suspicious. Reviewed on: 24th July 2025

In branch service review

5
Very friendly member of staff who went out of their way to make sure I could open an account today as I am not local to the branch. Reviewed on: 24th July 2025

Efficient friendly staff when I enquired about openi...

5
Efficient friendly staff when I enquired about opening an account, my phone calls answered promptly and everything dealt with expeditiously. Good old fashioned service. Very impressed. Reviewed on: 18th July 2025
Michael C's avatar
Michael C

Good, could be better

4
As a Building Society they have some good products and customer service. I do wish that their online service was better including allowing existing members to opon any new accounts online - rather than only a very limited selection Reviewed on: 18th July 2025
gt94sss2's avatar
gt94sss2

friendly service

3
friendly service but they make you change your password too often Reviewed on: 5th July 2025
deepdaleduck's avatar
deepdaleduck

Helpfulness at Dudley

5
I wish all financial institutions were as helpful and as knowledgeable about their products as the Dudley Building Society. Reviewed on: 1st July 2025
Margaret G's avatar
Margaret G

In branch service review

5
Great service in branch. All queries satisfied very quickly. No Queue. Reviewed on: 27th June 2025

In branch service review

5
Paulette, was very professional, friendly and helpful. Excellent customer service. Reviewed on: 27th June 2025

In branch service review

5
Friendly, answered all my questions. Reviewed on: 27th June 2025

In branch service review

5
Very friendly available society with really helpful friendly and knowledgeable staff and good savings rates. Reviewed on: 27th June 2025

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