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Dudley Building Society: Savings reviews

4.88
Based on 3,182 reviews, last reviewed 6th Feb 2025
44% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

User Friendly Website. I found opening an online account very easy through their user friendly website. Their customer service is excellent. Easy and quick to access with ve... Read more Reviewed on: 6th February 2025
Ron B's avatar
Ron B

Latest lowest rating:

1

Cognitive dissonance. Cognitive dissonance. Arrogance and failure to understand a problem. Rejection of a matter where this outfit felt it was not at fault where there clea... Read more Reviewed on: 27th September 2024
Mrs Ducks's avatar
Mrs Ducks

About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3182)

Review of the Dudley Building Society, Savings:

Best I could find for a Trust Account

5
Used DBS for a Trust Account and not only were they the most accommodating of this need but were always easily reached on the telephone where one quickly got through to a real person. Only drawback was that it was a passbook account. Reviewed on: 5th January 2025

I have got an Online ISA with you, but do...

5
I have got an Online ISA with you, but don`t Bank Online. I wanted to top up my Account but had no idea what to do so went into B.Hill Branch and met Joanne, She was so helpful and friendly and made it so easy for me. Reviewed on: 4th February 2025

Friendly

5
Only had to contact them once but found them friendly and helpful Reviewed on: 4th February 2025

Excellent online smart service

5
Not had any problem since starting an account, which was a very simple online process. Reviewed on: 4th February 2025

Good service, friendly staff and reasonably good sav...

5
Good service, friendly staff and reasonably good savings interest rates. Reviewed on: 4th February 2025

Staff at my local branch are friendly and informative

5
Staff at my local branch are always friendly …pleasant…knowledgeable and ….informative…..Overall an excellent service from the moment you walk in the door…..! Reviewed on: 4th February 2025

Needed to reinvest a matured Dudley BS ISA.

5
Needed to reinvest a matured Dudley BS ISA. People in customer services and in branch always very helpful and the actual reinvestment process was simple and quickly acted upon Reviewed on: 4th February 2025

Online Experience

5
Clear and concise advice and online experience. Regular updates. Reviewed on: 4th February 2025

Extremely helpful and very polite staff

5
Extremely helpful and very polite staff Reviewed on: 4th February 2025

Happy setting up my ISA online

5
I was very happy setting up my ISA online, Dudley BS offered an 18mth fixed rate which suited my requirements Reviewed on: 4th February 2025

Every time I need to deal with Dudley Building Socie...

5
Every time I need to deal with Dudley Building Society I find the customer service to be excellent. So calm and helpful, Nothing is ever too much trouble and I am dealt with efficiently and professionally. I honestly could not be happier with every single communication I have ever had. Thank you so much. Reviewed on: 4th February 2025

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