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Dudley Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3261 reviews)

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4.88

Based on 3,261 reviews, last reviewed 12th Mar 2025

26% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Friendly, patient and efficient customer care The customer service personnel was very friendly and efficient. I received help (extremely patient) to navigate the site and how to operate the accoun... Read more Reviewed on: 12th March 2025

Latest lowest rating:

2

A great value 120day account has been penalised with... A great value 120day account has been penalised with excessive rate cuts. Staff seemed unhelpful and onus always put on us to print out application pa... Read more Reviewed on: 8th March 2025

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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3261)

Review of the Dudley Building Society, Savings:

Stourbridge office

Disappointed that you closed Stourbridge a few yes ago. Whilst a bit of a pain then go to Kingswinford,the staff are very helpful. Reviewed on: 5th February 2025

Friendly, patient and efficient customer care

The customer service personnel was very friendly and efficient. I received help (extremely patient) to navigate the site and how to operate the account for future use Reviewed on: 12th March 2025

New Account opening

Opened an account at your Dudley office was taken into a private room which gave it a personal experience Reviewed on: 10th March 2025

Dudley Building Society

No problems using on-line account. Reviewed on: 9th March 2025

We now live in a modern age.

I need to perform a simple task of updating my address details. In a world where we have numerous communication methods I would have thought we would have moved on from being told to write a letter, put a stamp on it and pop it in the post. A needless expense and inconvenience. Easier to close the account. Reviewed on: 9th March 2025

A great value 120day account has been penalised with...

A great value 120day account has been penalised with excessive rate cuts. Staff seemed unhelpful and onus always put on us to print out application papers and post in passbook... Reviewed on: 8th March 2025

Dudley BS was paying a competitive interest rate on...

Dudley BS was paying a competitive interest rate on Easy Access accounts but the rate is now being reduced so not as attractive as previously Reviewed on: 8th March 2025

Outstanding Product and Service

From day one to the end of my investment account, Dudley was outstanding in terms of product and service. I will be back for sure. Reviewed on: 8th March 2025

I've made several enquiries about my savings account...

I've made several enquiries about my savings account over the phone, always very helpful, you get through very quickly and my questions answered. Reviewed on: 8th March 2025

easy to contact good customer services

easy to contact good customer services Reviewed on: 8th March 2025

ffers local, friendly, high rate savings.

Dudley Building Society offers local, friendly, high rate savings for me and my business. The staff I have dealt with are knowledgeable and professional but relaxed and approachable. There was a technical problem but communication was good whilst this was being resolved and I was happy with the resolution. Reviewed on: 7th March 2025

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