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Elephant Insurance: Car Insurance reviews

2.94
Based on 71 reviews, last reviewed 31st Dec 2024
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
38%
See only 4 star reviews
20%
See only 3 star reviews
7%
See only 2 star reviews
3%
See only 1 star reviews
32%

Latest highest rating:

5

Low cost and easily accessible advice Low cost and easily accessible advice Reviewed on: 5th September 2024
Edmond 's avatar
Edmond

Latest lowest rating:

1

This is biggest scammesrs in the UK This is biggest scammesrs in the UK Reviewed on: 31st December 2024
B B's avatar
B B

About this product

When looking for a new car insurance policy, checking customer reviews can help you gain insight into the prospective company and its policies. At Smart Money People, we collect Elephant car insurance reviews to help you do just that! Find out what genuine policyholders have to say about their experiences with Elephant.

Elephant was founded in 2009 and is a subsidiary of Admiral Group plc. Comprehensive cover with Elephant comes with a wealth of benefits as stan
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Elephant Insurance Car Insurance reviews (71)

Review of the Elephant Insurance, Car Insurance:

Call wait times

1
Have been calling Elephant first thing, at lunch times late evening before closing time all in the hope of getting through! Called today voice said my wait time was 1 minute ....22 minutes later I am STILL on hold listening to that dire music, what DOES it take to speak to someone!! Reviewed on: 4th October 2022

This is biggest scammesrs in the UK

1
This is biggest scammesrs in the UK Reviewed on: 31st December 2024

Absolutely scammers!

1
Absolutely scammers! 1.5 years after opening a claim this insurer still haven't fix my car and the vehicle is left on the street non driveable! The car was vandalised and police report were sent to this insurer 18 months ago! DO NOT INSURE YOUR CAR WITH THEM EVER ! Reviewed on: 23rd October 2024

Low cost and easily accessible advice

5
Low cost and easily accessible advice Reviewed on: 5th September 2024

Friendly, prompt and efficient

5
When someone crashed into my car, Elephant made the insurance process straightforward and also went above and beyond in their customer service skills by providing a very reassuring tone and keeping me updated, subsequently alleviating any concerns. Reviewed on: 23rd August 2024

They have been the cheapest multi/car insurance I ha...

5
They have been the cheapest multi/car insurance I have been able to find for several years now Reviewed on: 23rd August 2024

Elephant Insurance not too heavy?

4
Reasonable rates for older car and facility to pay in installments Reviewed on: 23rd August 2024

DO NOT USE ELEPHANT INSURANCE!!!!

1
Having so much issues starting claim...to courtesy vehicle...they always right...so don't waist your money,time and nerves... Reviewed on: 18th January 2024

Absolutely disgusted with how I’ve been treated towa...

1
Absolutely disgusted with how I’ve been treated towards the end of the year by this company work came to a holt in September last year been paying them every month I call up and ask for a later date on my payment and they cancelled my policy absolute joke of a company Reviewed on: 3rd January 2024

More expensive than the last year

1
This insurance should charged me less than the previous year, now I'm paying 500 pounds more. Totally rubbish, once I get my other car, I will cancel it. Be carful it is a sh...t Reviewed on: 20th September 2023

MR SHAHZAD KHAN

1
unfortunately 100% Extremely expensive and BAD Experience oh my god why i waste my 8 years with this company . i have never ever an accident naver claim but this company very bad Extremely expensive i am very disopiented Reviewed on: 14th September 2023

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