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Elephant Insurance: Car Insurance reviews

Name: Car Insurance
Rating: 3.35 (69 reviews)

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3.11

Based on 69 reviews, last reviewed 5th Sep 2024

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

40%

20%

30%

Latest highest rating:

5

Low cost and easily accessible advice Low cost and easily accessible advice Reviewed on: 5th September 2024

Latest lowest rating:

1

DO NOT USE ELEPHANT INSURANCE!!!! Having so much issues starting claim...to courtesy vehicle...they always right...so don't waist your money,time and nerves... Reviewed on: 18th January 2024

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About this product

When looking for a new car insurance policy, checking customer reviews can help you gain insight into the prospective company and its policies. At Smart Money People, we collect Elephant car insurance reviews to help you do just that! Find out what genuine policyholders have to say about their experiences with Elephant.

Elephant was founded in 2009 and is a subsidiary of Admiral Group plc. Comprehensive cover with Elephant comes with a wealth of benefits as standard, including a courtesy car, sports equipment cover and windscreen repair. Elephant also provides policies for couriers.

What's most important to you in a car insurance policy? Perhaps you need short term cover to drive in Europe included in your policy? Or perhaps you want the extra peace of mind that comes with personal injury cover, or keycare cover? Whatever your needs, check out our Elephant car insurance reviews left by genuine customers to see how well they’ve rated their policies.

Have you had a car insurance policy with Elephant? Share your honest experience with our Smart Money People community. Why did you choose Elephant insurance, and were you happy with them as an insurer? Did you have to make a claim, and if so, how well was it handled? Did you use any of the features of Elephant’s smartphone app? Leave an Elephant car insurance review today. Together, we can help people like you make better decisions.

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Elephant Insurance Car Insurance reviews (69)

Good value car insurance

Buying car insurance for young driver was reasonable price Reviewed on: 21st April 2016

CheekyCharges Campaigner

A great insurance company for a great price! Reviewed on: 13th March 2016

CheekyCharges Campaigner

Good customer service once i called - but i shouldn't have had to. Had spent a year with them and get the requote from them is £80 a year more despite having no claims. I managed to get them down over the phone to save moving but why is it the default to rip off customers? Reviewed on: 27th February 2016

Cheaper than the rest!

When the time came to change from my little KA to a new car (BMW) I rang to upgrade the policy from the car dealers office, Elephant were helpful, offered good advice and a competitive quote. I'm glad I stayed with them. I have been with them now for 5 years as they always come out tops in my quote searches. Reviewed on: 24th December 2015

Awful

Worst car insurance ever. They take blame for things when you tell them it wasn't you fault Reviewed on: 12th November 2015

Efficient, reliable and competitive!

Recently changed my car insurance and Elephant was recommended by Compare the Market. When I clicked through to their website, information was easy to read and the process was completed very quickly. Emails were sent with supporting documents and any issues addressed quickly. Would definitely recommend to my friends and family! Reviewed on: 29th August 2015

Price match, no problem

Chose Elephant for my first car in years as they were just the cheapest. When the yearly renewal was due I found a better offer from another company. Phoned up Elephant and they matched the price straight away. Nice. Also, no fees for changing address. So far very happy with them. Reviewed on: 17th August 2015

brilliant

i am very happy with the service that has been provided for me by my insurance company that is Elephant. They are the first company that i ever used for my car insurance when i first learnt to drive and i have renewed through them twice as they are definitely the best deal. They deal with all my documents online and always ring me to find me the best deal. Any time that i have made a change to my policy, e.g. adding a person, they have dealt with this positively and efficiently and always updated my documents very quickly. I have never ever had a problem with anything to do with my car insurance and for this reason, i give them a glowing review. Their team are extremely friendly and i would recommend them to friends and family without hesitation. Reviewed on: 26th March 2015

Great call centre

Great service and call centre staff seemed to really value me being such a loyal customer (6 years so far)! Would recommend easily! Reviewed on: 27th October 2014

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