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Elephant Insurance: Car insurance reviews

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2.89
Based on 72 reviews, last reviewed 6th Aug 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
38%
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19%
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7%
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3%
See only 1 star reviews
33%

Latest highest rating:

5

Low cost and easily accessible advice Low cost and easily accessible advice Reviewed on: 5th September 2024
Edmond 's avatar
Edmond

Latest lowest rating:

1

This company must be shutdown. This company must be shutdown. What an embarrassment for the whole Admiral Group, Yes Admiral and Elephant are both the same group and worthless to de... Read more Reviewed on: 6th August 2025
Nelson Pita's avatar
Nelson Pita
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About this product

Elephant provide car insurance policies for customers in the UK.

You can manage your Elephant car insurance policy anytime via the mobile app. Elephant car insurance policies come with a range of benefits as standard including windscreen repair, battery cover for hybrid and electric cars and driving in Europe.

Elephant car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Elephant before, you can also leave a review and share your experience.

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Elephant Insurance Car insurance reviews (72)

Not too bad

3
Stayed with this company for an extra year because they were willing to drop the price to match a better quote from another company. However, they were quick to blame me when I got into an accident so they wouldn't have to pay out and got quite rude when I tried to disagree! Reviewed on: 26th August 2016
Jessica Evans 's avatar
Jessica Evans

Good service

4
Great service ! Recommended for young drivers Reviewed on: 17th August 2016
Ruth Goddard's avatar
Ruth Goddard

No problems

5
saved a lot of money and it is hassle free Reviewed on: 1st August 2016
Louisa Walters's avatar
Louisa Walters

Good value car insurance

4
Buying car insurance for young driver was reasonable price Reviewed on: 21st April 2016
Chris Daniels's avatar
Chris Daniels

CheekyCharges Campaigner

5
A great insurance company for a great price! Reviewed on: 13th March 2016
Nicole Punch's avatar
Nicole Punch

CheekyCharges Campaigner

3
Good customer service once i called - but i shouldn't have had to. Had spent a year with them and get the requote from them is £80 a year more despite having no claims. I managed to get them down over the phone to save moving but why is it the default to rip off customers? Reviewed on: 27th February 2016
Paul Duncan's avatar
Paul Duncan

Cheaper than the rest!

5
When the time came to change from my little KA to a new car (BMW) I rang to upgrade the policy from the car dealers office, Elephant were helpful, offered good advice and a competitive quote. I'm glad I stayed with them. I have been with them now for 5 years as they always come out tops in my quote searches. Reviewed on: 24th December 2015
Addbro22's avatar
Addbro22

Awful

1
Worst car insurance ever. They take blame for things when you tell them it wasn't you fault Reviewed on: 12th November 2015
Russell Rabey's avatar
Russell Rabey

Efficient, reliable and competitive!

4
Recently changed my car insurance and Elephant was recommended by Compare the Market. When I clicked through to their website, information was easy to read and the process was completed very quickly. Emails were sent with supporting documents and any issues addressed quickly. Would definitely recommend to my friends and family! Reviewed on: 29th August 2015
sparklet's avatar
sparklet

Price match, no problem

4
Chose Elephant for my first car in years as they were just the cheapest. When the yearly renewal was due I found a better offer from another company. Phoned up Elephant and they matched the price straight away. Nice. Also, no fees for changing address. So far very happy with them. Reviewed on: 17th August 2015
Katja Sohr's avatar
Katja Sohr

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