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first direct: Bonus Saving Account reviews

Name: Bonus Saving Account
Rating: 4.8 (35 reviews)

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4.64

Based on 35 reviews, last reviewed 5th Dec 2024

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

2 star

Latest highest rating:

5

I'm on my 3rd Bonus savings account. I'm on my 3rd Bonus savings account. I save a regular monthly amount, you can save up to £300 per month and you get an excellent interest rate Reviewed on: 15th September 2024

Latest lowest rating:

1

Lowered an already low interest rate ... Lowered an already low interest rate while putting up mortgage interest. Reviewed on: 5th December 2024

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About this product

First Direct savings reviews can help you to find out more about life at First Direct. How easy is it to contact First Direct? And how friendly are they? Our First Direct savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

first direct Bonus Saving Account reviews (35)

Review of the first direct, Bonus Saving Account:

highly recommend

best interest, good customer service, well designed app, security is good, can't fault this! Reviewed on: 28th November 2018

A really good introductory offer and excellent service

5% interest for a year is untouchable. A great welcome offer for opening a new account. They are also a very well established internet bank, so have lots of experience and innovation behind them. Reviewed on: 14th December 2018

First direct provides simple but reliable service

I have been with first direct for the past two years with not even a single issue at all. They are so welcoming and easy to work with. I can always find the right products that fits my needs with them. Reviewed on: 13th December 2018

Bonus savings

This savings account is great giving a monthly bonus for not making a withdrawal during that month ! Reviewed on: 12th December 2018

Best bank ever

Customer service is unbeatable with this bank! No call centre queues and UK staff. Reviewed on: 13th November 2018

You never know if it's a good or bad bank until something goes wrong

My bank messed up - they had inputted some details wrong about a direct debit that should have been entering my saving account, meaning I had not been saving as much as I thought. On discovering this they were fantastic at putting it right with minimal fuss and ensuring I did not lose out in any way. Super Bank - friendly staff on the phone. Reviewed on: 8th November 2018

Simple and easy

Does exactly as advertised, switched earlier this year and couldn't be happier as it is a vast improvement on my previous savings account. Reviewed on: 23rd January 2018

Great rate

Great rate for the linked savings account. Easy to use on the app or website. Reviewed on: 21st November 2017

Better than the rest

A human with a pulse always available 24/7 if any problem arises I,e. 63 year old often forgets passwords, log ins, highly trained staff with "we can help " attitudes and in my experience always do makes online banking a pleasure if any problems arise. Reviewed on: 8th November 2017

Excellent account

5% interest fleable paying in. Excellent customer service. Reviewed on: 30th June 2017

Great scheme

After using a normal savings account for a while and making the switch to the bonus saver its great to see myself rewarded for saving with the interest and friendly reminders if i try to withdraw money Reviewed on: 15th January 2017

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