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first direct: Bonus Saving Account reviews

Name: Bonus Saving Account
Rating: 4.85 (47 reviews)

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4.84

Based on 47 reviews, last reviewed 25th Jan 2026

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

Easy to use and reasonable rates of interest Easy to use and reasonable rates of interest via the App Reviewed on: 25th January 2026

Latest lowest rating:

1

Lowered an already low interest rate ... Lowered an already low interest rate while putting up mortgage interest. Reviewed on: 5th December 2024

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About this product

First Direct savings reviews can help you to find out more about life at First Direct. How easy is it to contact First Direct? And how friendly are they? Our First Direct savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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first direct Bonus Saving Account reviews (47)

Impressive service

Always quick to answer the phone and able to deal with queries promptly. A great rate on every day savings and you’re not penalised for withdrawal. This is on the Bonus savings account. Reviewed on: 26th February 2025

Competitive rates and terms offered.

Competitive rates and terms offered. Helpful service Reviewed on: 26th February 2025

Lowered an already low interest rate ...

Lowered an already low interest rate while putting up mortgage interest. Reviewed on: 5th December 2024

I'm on my 3rd Bonus savings account.

I'm on my 3rd Bonus savings account. I save a regular monthly amount, you can save up to £300 per month and you get an excellent interest rate Reviewed on: 15th September 2024

Great service, very helpful on the telephone and rea...

Great service, very helpful on the telephone and reassuring. If you have a concern they can rectify it and confirm details and help you. Friendly staff and overall an excellent service Reviewed on: 24th May 2024

Always great

I've been a First Direct customer for many years, their customer service is tip top, staff always polite friendly professional and always understand what I'm looking for help with. They always have a great range of quality products to choose from especially on the savings front, highly recommend Reviewed on: 12th March 2024

Easy app monthly transfer

Easy app monthly transfer from current account into bonus saver earning 7% potentially £136 pa -what’s not to like? Reviewed on: 15th February 2024

Happy Righ Now

Excellent product excellent customer service Reviewed on: 6th February 2024

Simply the First Choice

Very good savings rate & great to SPEAK to someone rather than virtual 'person'! Reviewed on: 1st April 2023

Great service

Very helpful in setting up and a very good interest rate on its regular saver product. Reviewed on: 18th March 2023

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