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first direct: Bonus Saving Account reviews

Name: Bonus Saving Account
Rating: 4.79 (53 reviews)

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4.79

Based on 53 reviews, last reviewed 25th Mar 2026

1000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

2 star

Latest highest rating:

5

Banking with First Direct for over thirty years We’ve been banking with First Direct for over thirty five years and found their customer service to be second to none. Always able to respond quickly ... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Lowered an already low interest rate ... Lowered an already low interest rate while putting up mortgage interest. Reviewed on: 5th December 2024

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About this product

First Direct savings reviews can help you to find out more about life at First Direct. How easy is it to contact First Direct? And how friendly are they? Our First Direct savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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first direct Bonus Saving Account reviews (53)

Simple and secure to use.

The regular saver account is simple and secure to use. Using the app to request a regular saver was quick a simple, the account was setup in a couple of days, I was kept updating with the account application and understood what having a regular saver means. At the end of twelve months I got the interest paid and the money transferred and was kept informed about the process. Reviewed on: 23rd January 2026

Excellent website and banking services and good cust...

Excellent website and banking services and good customer service Reviewed on: 22nd January 2026

Not without fault.

Not without fault but any issues have been amicably resolved. Ap should be easier to use. Reviewed on: 5th September 2025

Great app and service

So easy to use their app to manage everything. Customer service is amazing when needed Reviewed on: 2nd March 2025

Good customer service, you can always get through to...

Good customer service, you can always get through to someone if you need to. Their regular saver account at 7% is good value. Reviewed on: 27th February 2025

Easy to set up good rate of interest money available...

Easy to set up good rate of interest money available anytime Reviewed on: 26th February 2025

Impressive service

Always quick to answer the phone and able to deal with queries promptly. A great rate on every day savings and you’re not penalised for withdrawal. This is on the Bonus savings account. Reviewed on: 26th February 2025

Competitive rates and terms offered.

Competitive rates and terms offered. Helpful service Reviewed on: 26th February 2025

Lowered an already low interest rate ...

Lowered an already low interest rate while putting up mortgage interest. Reviewed on: 5th December 2024

I'm on my 3rd Bonus savings account.

I'm on my 3rd Bonus savings account. I save a regular monthly amount, you can save up to £300 per month and you get an excellent interest rate Reviewed on: 15th September 2024

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