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first direct: Bonus Saving Account reviews

Name: Bonus Saving Account
Rating: 4.68 (59 reviews)

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4.68

Based on 59 reviews, last reviewed 13th Aug 2026

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

2 star

Latest highest rating:

5

Good variety of accounts. Kept up to date with account options and advised of perk availability. Reviewed on: 13th August 2026

Latest lowest rating:

1

Lowered an already low interest rate ... Lowered an already low interest rate while putting up mortgage interest. Reviewed on: 5th December 2024

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About this product

First Direct savings reviews can help you to find out more about life at First Direct. How easy is it to contact First Direct? And how friendly are they? Our First Direct savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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first direct Bonus Saving Account reviews (59)

Bank review

A good company but not exceptional. Reviewed on: 24th March 2026

Bonus saving account with First Di...

I have this and other savings accounts with First Direct it is very easy to use via their App and provides a good return giving instant access, if needed, for a months loss of the bonus intrest. Highly recommend this savings account. Reviewed on: 14th February 2026

Easy to use and reasonable rates of interest

Easy to use and reasonable rates of interest via the App Reviewed on: 25th January 2026

Thirty five years of excellent service

We have been FD customers for over thirty five years and have had consistently excellent service in all areas. They have a range of accounts which we have used at various stages in managing our finances to meet our needs at the time, from having a young family to dealing with pensions. Reviewed on: 23rd January 2026

First Direct, more than 30 years on and still happy

I have banked with first direct now since I was a teenager, I am now 54 years old and have had nothing but excellent service from them, I would highly recommend them to bank with in all aspects of your money, I have savings, current and offset mortgage accounts with them and can honestly say all my feedback is 100%positive. Reviewed on: 23rd January 2026

Great interest rate.

Great interest rate. Customer service is very good. Reviewed on: 23rd January 2026

Simple and secure to use.

The regular saver account is simple and secure to use. Using the app to request a regular saver was quick a simple, the account was setup in a couple of days, I was kept updating with the account application and understood what having a regular saver means. At the end of twelve months I got the interest paid and the money transferred and was kept informed about the process. Reviewed on: 23rd January 2026

Excellent website and banking services and good cust...

Excellent website and banking services and good customer service Reviewed on: 22nd January 2026

Not without fault.

Not without fault but any issues have been amicably resolved. Ap should be easier to use. Reviewed on: 5th September 2025

Great app and service

So easy to use their app to manage everything. Customer service is amazing when needed Reviewed on: 2nd March 2025

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