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first direct: Personal Loan reviews

4.53
Based on 12 reviews, last reviewed 17th Apr 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
67%
See only 4 star reviews
25%
3 star
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0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
8%

Latest highest rating:

5

Personal loan Got a personal loan around 8k…instantly accepted Reviewed on: 17th April 2025
Ethan F's avatar
Ethan F

Latest lowest rating:

1

Very unhelpful Highly disappointed by the rate offered and by realising how disinterested they were in helping me out In a moment of difficulty where I was suffering... Read more Reviewed on: 30th June 2017
E. V. T.'s avatar
E. V. T.

About this product

First Direct personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our First Direct personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a First Direct personal loan, we'd love you to write a quick review too.

first direct Personal Loan reviews (12)

Review of the first direct, Personal Loan:

Never any problems

5
I had two personal loans with first direct as banking customer, its so simple to apply, on the phone polite customer service & on the app a very fast response with fair interest rates. They are professional bankers who are human beings and consider every application. Reviewed on: 31st May 2023

Very unhelpful

1
Highly disappointed by the rate offered and by realising how disinterested they were in helping me out In a moment of difficulty where I was suffering the consequences of somebody dishonest and unlawful behaviour towards me, despite me having been a great customer always maintaining my payments up to date for 14 years. Reviewed on: 30th June 2017

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