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GoSkippy: Car insurance reviews

Name: Car insurance
Rating: 1.7 (242 reviews)

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1.48

Based on 242 reviews, last reviewed 10th Apr 2025

No new 5 star reviews

in the past 90 days

125% increase in 1 star reviews

in the past 90 days

10%

78%

Latest highest rating:

5

Skip to itQuick service Quick service pleasant staff. Very hrlpful Reviewed on: 27th August 2024

Latest lowest rating:

1

Not Happy Since starting my policy I have had nothing but hassle. I have contacted customer service 4 times for help but to no satisfaction. I would highly reco... Read more Reviewed on: 10th April 2025

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About this product

GoSkippy is a UK insurance broker offering car insurance policies.

The cheapest way to get a quote from GoSkippy is online. There is an admin fee to buy a policy over the phone, which will be added to the annual policy arrangement fee. With GoSkippy, you can buy third party only, fire and theft or fully comprehensive policies.

GoSkippy car insurance reviews help you find out what it’s really like to be a customer. If you’ve used GoSkippy before, you can also leave a review and share your experience.

GoSkippy Car insurance reviews (242)

Review of the GoSkippy, Car insurance:

Is it cheap?

Is it cheap? yes. Is it good? No. Highly NOT Recommending! Reviewed on: 10th October 2024

Not Happy

Since starting my policy I have had nothing but hassle. I have contacted customer service 4 times for help but to no satisfaction. I would highly recommend you go elsewhere. Reviewed on: 10th April 2025

When I was search in Google I found this company but...

When I was search in Google I found this company but I don't have any idea about this Insurance company totally fraud and cheating they created finance banck without my acknowledgement and asked me to pay certain amount I did how ever nature disaster my car was damaged and after several calls I got the calim even after settlement they keep posting me the letters and says I have some premium it's really make frustration. Please avoid this company. Reviewed on: 9th April 2025

Avoid this shambles

Absolute joke of an organisation, renewal quote almost £200 higher than last year. Also almost £200 higher than they quoted as a new customer, attempted to get this sorted over the phone and frankly haven't heard anyone less interested in maintaining custom. Thought I'd email, stated same however I can check if eligible for a discount, call again. No not eligible, still not interested in matching their own quotation. I cannot imagine how bad the service would be if you legitimately needed them, I'll be paying more for an actual insurance organisation not this joke. Reviewed on: 18th March 2025

The worse company

This a - of worse company. Offered nice price but now when sold car They want charging me outstanding balance what is against agreement, after appeal trying blame me for accident and want more money. case to Police and Ombudsman. Never again this fruders!!!! If you want insurance avoid this conpany!!!!!!! Strongly not recommended!!!!!!!!! Reviewed on: 14th March 2025

I recently had a frustrating experience with this in...

I recently had a frustrating experience with this insurance provider that I feel compelled to share. I attempted to change my car on my existing policy, but they outright refused to insure the new vehicle. Consequently, I had no choice but to cancel my policy, which resulted in an unexpected cancellation fee of £100 along with additional charges, leading to a total loss of £180 in just one month. Moreover, their policy dictates that refunds are processed only after a 28-day waiting period post-cancellation, which means they are holding onto my money for no valid reason. This lack of accountability is incredibly disappointing. Additionally, I found the customer service to be far from satisfactory. The representative I spoke with was not only unhelpful but also quite rude, which only compounded my frustration. Overall, I strongly advise against using this insurance company. The lack of support, unreasonable fees, and poor customer service make it a choice I deeply regret. Save yourself the hassle and look elsewhere for your insurance needs. Reviewed on: 13th March 2025

Awful customer care and extortionate prices.

Awful customer care and extortionate prices. Avoid at all costs trustpilot and their own website rate them at four out of five. Do not take this as genuine, condescending customer care assistant and poor supervisor. Reviewed on: 30th January 2025

AVOID AT ALL COSTS

Please whatever you do do not use this insurance company. An amount was agreed through Vizion (The broker) Who told go Skippy the wrong amount, once I confirmed this with Vizion who admitted they were at fault they and I sent multiple emails to Go Skippy that were completely ignored. We are missing around £2000 and Go Skippy just pass you round different departments and wont actually confirm sending us the excess money. They are complete scammers. PLEASE AVOID Reviewed on: 27th January 2025

awful experience with customer service.

awful experience with customer service. Very unhelpful and I've alked awaywith the impression I've been scammed! Reviewed on: 24th January 2025

Not worth the cheaper price

Abysmal communication. I wouldn’t recommend them to anyone. Third party were going to cover the cost of my repairs and courtesy car. They had told their client he could not claim with his level of cover. He had third party, fire and theft so obviously they believed he was at fault. GoSkippy even sent me a letter confirming non-fault. The third party client then went to a solicitor and made a Personal Injury claim on my GoSkippy insurance. GoSkippy contacted me and then told the Third Party insurer that I was at fault which I understand they have to do but they did not inform me of this. I found this out from the third party - (Hastings Direct if anyone wants an insurance that will speak to them about their accident and keep them up to date on the process). They obviously have cancelled my repairs and the courtesy car they provided, which GoSkippy were not in a hurry at all to initiate despite this being the purpose of me spending nearly £2k on comprehensive insurance. I guess they decided it would be cheaper for them to say it was my fault than challenge the solicitor (especially as they could argue the damages and injury were as a result of the third party’s actions… because it was his fault). Reviewed on: 23rd January 2025

It’s shiiiit somone broke my car and steal sterio m...

It’s shiiiit somone broke my car and steal sterio media. When I claim been told u r not covered even my policy was comprehensive Reviewed on: 2nd December 2024

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