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Halifax: Current Account reviews

4.13
Based on 892 reviews, last reviewed 29th Oct 2024
50% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
58%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
3%
See only 1 star reviews
9%

Latest highest rating:

5

I have had a current account for years. I have had a current account for years. The security is good when making transactions or setting up a new payment recipient. The only down side is you... Read more Reviewed on: 15th October 2024
Molly57's avatar
Molly57

Latest lowest rating:

1

I can’t bank with the enemy! I was a new customer and had a monthly account fee! Due to managing hospitalisations and other difficulties i hadn’t been able to pay the account fee ... Read more Reviewed on: 29th October 2024
Victoria 's avatar
Victoria

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (892)

Review of the Halifax, Current Account:

Always receive great service

5
Never had a bad experience with them Reviewed on: 19th January 2017

not so good.

3
not so good. someone owed me money and bank transferred it to me. i’m guessing because they moved away is why they did a charge back on my account and it ended up getting closed . I was not at fault Reviewed on: 15th February 2024

40 years great service

4
Been with this bank for 40 years as a current account customer and never had any issues with them Reviewed on: 15th February 2024

I find their customer services excellent.

5
I find their customer services excellent. Their app is also really good Reviewed on: 2nd February 2024

I feel safe with the Halifax

5
I've had an account with the Halifax since I was a child and since that time they've not been involved with any financial scandal (as far as I know!) and that makes me feel confident in them as a bank. Reviewed on: 15th October 2023

Standard current account

3
Been with Halifax for 30 years. Seem pretty much average on a par with most other high street banks. Good on-line App but it’s awful to see so many branches closed and closing as there’s nothing as good as a face to face chat with a real person Reviewed on: 11th October 2023

Very secure and great rewards

5
Been a customer for years App is marvellous Reviewed on: 11th October 2023

Helpful, knowledgeable, professional and safe bank

5
Staff are always helpful and professional. I feel my finances are in safe hands at Halifax. Reviewed on: 4th October 2023

Unsecure account and terrible customer service

1
50£ left my account through a standing order that I never set up. I have been in contact with them 6 times through the chat and 2 on the phone. Long waiting times (over an hour) and always technical issues. They still have not been able to solve it nor to tell me where the money went. Reviewed on: 20th September 2023

Good but not always

4
Good but not always you must check twice before to deal with Reviewed on: 31st August 2023

Fantastic App!

5
The best thing about them is the digital app which is the most functional, easy to use and full service I have used. If there is ever something you can't do o on the app (which is rare) you can call them directly through the app so its quicker and they are always been helpful, reliable and fair. Reviewed on: 21st August 2023

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