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Halifax: Current account reviews

Name: Current account
Rating: 4.27 (987 reviews)

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4.27

Based on 987 reviews, last reviewed 6th Jul 2026

61% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

I have been with Halifax for years now and never had... I have been with Halifax for years now and never had any issues. Reviewed on: 6th July 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (987)

Fantastic cashback & great customer service

Was offered £100 to change my Natwest account to a Halifax Current account and £5 per month for £700+ deposits into the account. Everything was done online, I had nothing to do but complete a few small details in-store with very helpful Halifax staff. Reviewed on: 23rd May 2016

excellent customer service

almost polite, always helpful and always go the extra mile Reviewed on: 20th May 2016

Fantastic customer service whichever branch I go into. Tea and coffee always offered and telephond banking very good and user friendly.

I love Halifax. They're always on hand 24/7 and telephone and online banking is great. Pick up time is usually very quick too. Reviewed on: 18th May 2016

switching was so easy and the benefits are great!

I felt my bank wasn't providing me with as much as others and after looking around I decided on Halifax. I was so impressed with how easy it was to switch. It was all done online and complete in no time, with regular text updates. The whole account has a lot more going for it than my previous one and I'm really glad I made the switch. The added bonus of £100 was very nice too! Reviewed on: 17th May 2016

Good online system and they pay me £5 a month - what more could you want?

I have no problems as at all with this account - it just works. From the online system to the branches, they are easy to deal with. The staffing can be an issue, but as they have paying-in machines in branch it's no hassle. Reviewed on: 13th May 2016

fab!

Great rewarding account with fantastic customer service Reviewed on: 22nd April 2016

Excellent service throughout years

Been with this bank over 20 years, They have always been helpful even when I have been struggling. We have always been advised correctly in major transactions and have never been ripped off, Can't paise then enough Reviewed on: 22nd April 2016

Great account

Great current account giving £5 reward each month plus cash back to be earnt using your debit card in certain stores. Very helpful in branch when setting up the account talking us through everything really well, can't fault them so far. Reviewed on: 28th March 2016

Halifax Switcher Current Account

I have recently switched current accounts using the Halifax switcher service. I am very impressed by the service that they have provided me with. Following my initial application online the current account was set up and all my direct debits and standing orders transferred from my existing bank within 10 days. As an incentive for opening the account £100.00 was also paid into my new account by the Halifax once the account was open. Reviewed on: 28th March 2016

£100 free for opening current account

Which other bank will pay you £5 bonus every month? Not only that if you are their new customer you get £100 incentive for transferring your existing current account to them. No other bank will you you that kind of bonus! No other bank will give you £5 bonus every month either. Reviewed on: 28th March 2016

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