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Halifax: Current Account reviews

Name: Current Account
Rating: 4.19 (923 reviews)

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4.12

Based on 923 reviews, last reviewed 2nd Apr 2025

1700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

4

app is easy to use and has lots of features app is easy to use and has lots of features Reviewed on: 2nd April 2025

Latest lowest rating:

1

Very rude aggressive customer service Spoke to customer service this morning regarding suspicious activity on my account, very rude and unprofessional and uninterested, I didn’t get the he... Read more Reviewed on: 30th March 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (923)

Review of the Halifax, Current Account:

Exceptional overall service.

I have been a Halifax customer for many years and have always been satisfied with the products and services I have been provided with. I currently have an ISA and a Current Account with a £600 overdraft facility with Halifax and I couldn't be happier with the benefits each of the accounts has to offer. Whenever I have needed to ask a question or resolve an issue, I have received a high level of assistance and have felt truly valued as a customer. This outstanding level of customer service, along with the convenience of the online and telephone banking facilities, are just a couple of the many reasons why I am happy to be a Halifax customer. Halifax offer an exceptional overall service and clearly value their customers. I am especially pleased with the benefits of having a Halifax Current Account, as I am constantly provided with and have access to accurate, clear, reliable and up-to-date information. Reviewed on: 13th November 2018

app is easy to use and has lots of features

app is easy to use and has lots of features Reviewed on: 2nd April 2025

Best bank by far Always there to help it's a great bank

Always there to help it's a great bank Reviewed on: 2nd April 2025

I have been with the Halifax for well over 30 years...

I have been with the Halifax for well over 30 years and have during this time had a very good service and found to never have to question or challenge the service received. Both in person or via Telephone operation. Reviewed on: 2nd April 2025

Whenever I’ve needed to ring or email for help with...

Whenever I’ve needed to ring or email for help with something I’ve always had a lovely customer service person to help and understand Reviewed on: 2nd April 2025

I have been a Halifax user since opening my first ac...

I have been a Halifax user since opening my first account. I now have an ISA, credit card & savings accounts for my children with them as they have always offered great service & great rates. Recently they have updated their app for easier use & have instant notifications for spending etc. I have upgraded my current account to receive rewards & also get cash back offers so overall am happy with the service I receive & will be a lifelong Halifax member. Reviewed on: 2nd April 2025

Good online service either via app or desktop.

Good online service either via app or desktop. Rapid response from customer services if required. Kept abreast of changes and new offers tailored to personal requirements. Wide range of products and often competitive when compared against alternatives Reviewed on: 2nd April 2025

Very rude aggressive customer service

Spoke to customer service this morning regarding suspicious activity on my account, very rude and unprofessional and uninterested, I didn’t get the help I needed because she actually put the phone down on me. I was so upset and stressed out I couldn’t sleep after doing a night shift, I was so annoyed at the rude attitude and the way I was spoken to. I am closing my account today and going elsewhere. I don’t expect to be treated this way. She was so aggressive in her tone and manner. What sort of behaviour is that!! Reviewed on: 30th March 2025

I would always recommend Halifax Bank throughout my...

I would always recommend Halifax Bank throughout my life. Reviewed on: 21st March 2025

Great bank

Great bank. Easy to use mobile app and website for online banking. Good rates of interest on cash investments. Easy to contact support from App and Social Media channels. Reviewed on: 13th March 2025

Best banking app of all.

Best banking app of all. Good account options & great bank tellers Reviewed on: 12th March 2025

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