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Review of the Halifax, Current account:

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Very rude aggressive customer service

Spoke to customer service this morning regarding suspicious activity on my account, very rude and unprofessional and uninterested, I didn’t get the help I needed because she actually put the phone down on me. I was so upset and stressed out I couldn’t sleep after doing a night shift, I was so annoyed at the rude attitude and the way I was spoken to. I am closing my account today and going elsewhere. I don’t expect to be treated this way. She was so aggressive in her tone and manner. What sort of behaviour is that!! Reviewed on: 30th March 2025

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