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Halifax: Clarity Credit Card reviews

Name: Clarity Credit Card
Rating: 4.29 (256 reviews)

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4.14

Based on 256 reviews, last reviewed 5th Dec 2024

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

66%

17%

10%

Latest highest rating:

5

Credit card is excellent as you don’t get charged fe... Credit card is excellent as you don’t get charged fees for using it abroad. Easy to use app and never have any issues using the card, would recommend!... Read more Reviewed on: 5th December 2024

Latest lowest rating:

1

Card blocked whilst abroad. Card blocked whilst abroad. After 3 days not resolved. Debacle. Many times unsuccessful calls and no way to use ebanking app to help. Reviewed on: 20th September 2024

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About this product

If you're wondering whether the Halifax Clarity Credit Card is right for you, read our reviews from customers who already have the popular card. Our community reviews can help you to find out about the pros and cons of the Clarity card, which will help you make an informed decision about whether or not you should choose Halifax.

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Halifax Clarity Credit Card reviews (256)

Review of the Halifax, Clarity Credit Card:

Great credit card

Love the Halifax Clarity Credit card; it's great for overseas spending as it offers a competitive exchange rate. I also love that I can track my spend straight away on the Halifax app and check pending transactions! Reviewed on: 12th January 2022

Great card for overseas

This sia great card for overseas spending with no fees. Reviewed on: 9th February 2023

Excellent card!

Excellent card that I always use for its fee free spending abroad, would definitely recommend! Reviewed on: 1st February 2023

Best exchange rate

I've had this card for atleast 10 years,I always pay it off in full so the charges are of no consequence to me but I go abroad often and its the best exchange rate, better than using cash and so convenient as most places accept Mastercard Reviewed on: 1st February 2023

Clarity excellence

This card is excellent. It can be used abroad with no charges. I have lost my card on a few occasions and I can freeze the card online which gives me peace of mind. I also find the new issue of cards to be prompt. Overall great customer service and reliability. Reviewed on: 1st February 2023

card

Excellent for overseas use as it applies no charges. Reviewed on: 28th January 2023

easy good

best for abroad so far best for abroad so far Reviewed on: 11th January 2023

Best 0% card for spending abroad

I use this card for holidays abroad and general spends. It's the best rate for overseas spends. Easy to use and clear app Reviewed on: 10th January 2023

Nightmare!

Just booked flights, villa, car hire and travel insurance and what a nightmare it was using my Halifax Clarity Card! Their security procedures are pants! In one day booking the above, my card was rejected 9 times. I had to ring customer services twice spending 20 minutes on the phone each time. I pay my credit card in full every month, so no problem on the credit front. Incredibly they've recently removed the ability to let them know you are travelling abroad. When you're increasing your security measures, why on earth would you remove this layer of extra security?? I want to let them know which country I'm travelling to so they don't block my purchases. I'm now looking for another credit card, this experience was too stressful and just not worth it. I'll be moving to a credit card with robust security procedures THAT DOESN'T BLOCK MY LEGITIMATE PURCHASES! Reviewed on: 3rd September 2022

Try 1 hour waiting time

Your account would be robbed of all moneys if you were trying to report a transaction by phone the waiting time is shocking, and when I finally got through to lodge a complaint it wasn't worth waiting for the service provider to log details, I have been with this provider for years but I will be changing companies as soon as I can. (Halifax Mastercard wake up and smell the coffee) Reviewed on: 2nd September 2022

NEW SECURITY PROCEDURES A NIGHTMARE!

Hi, I've been booking a holiday this week and had nothing but trouble with my Halifax Clarity Card being declined. I've been booking flights, car hire, travel insurance etc. I had to ring Halifax customer services twice because payments weren't going through online. I was told they were having technical issues. Their security authorisation is ill-conceived and slow. If your card is declined for a large purchase, they send a text 5 minutes afterward asking if it was you making the purchase. After responding 'yes', it takes another 5 mins to receive a text saying try again in another 10 mins! Nightmare, cannot recommend this card at all. Reviewed on: 26th August 2022

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