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Halifax: Clarity Credit Card reviews

Name: Clarity Credit Card
Rating: 4.29 (253 reviews)

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4.18

Based on 253 reviews, last reviewed 2nd Aug 2024

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

67%

17%

Latest highest rating:

5

Using Halifax Clarity credit card aboard. Using Halifax Clarity credit card aboard. No issues at all and easy to withdraw funds with no interest charges attached. Customer service is very good... Read more Reviewed on: 2nd June 2024

Latest lowest rating:

1

Avoid Halifax!! I have been a loyal customer of Halifax for many years, but my recent experience has left me deeply disappointed and frustrated. If you are unfortunat... Read more Reviewed on: 2nd August 2024

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About this product

If you're wondering whether the Halifax Clarity Credit Card is right for you, read our reviews from customers who already have the popular card. Our community reviews can help you to find out about the pros and cons of the Clarity card, which will help you make an informed decision about whether or not you should choose Halifax.

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Halifax Clarity Credit Card reviews (253)

Great card - been using for years

Able to spend abroad without hassle and fear, no charges and easy to use on the app and in person. Great company to bank with! 5/5 would bank again Reviewed on: 1st June 2023

10 year customer

I've had the clarity credit card for 10 years now as it is the cheapest and easiest way to spend money abroad. I never use anything else when spending in another currency including online purchases Reviewed on: 31st May 2023

Good for overseas spending

Rarely have problems using for overseas transactions, no charges, good exchange rate. Reviewed on: 11th April 2023

Halifax credit card

I had a problem before with Halifax but they sorted out at the end, would like to improve their score. Thank you Reviewed on: 9th April 2023

credit card

this is the one to use abroad. no charges and best exchange rate Reviewed on: 8th April 2023

CONVIENT WHEN TRAVELLING

We always take our clarity Mastercard on Holiday, it is convenient, safe and gives the best exchange rates abroad Reviewed on: 6th April 2023

Ok

No charge when used abroad . Exchange is very fair. Reviewed on: 3rd April 2023

Excellent FX rates for foreign travel

Got this mainly to spend in other currencies when traveling for work or for leisure. Get the best FX rates and am very pleased with the service. Reviewed on: 30th March 2023

Vulnerability

Had a Clarity Card (and other Halifax CCs before) for many years placing vast amounts through it each year. Visited New York to watch US Open in September 2022 and, despite a dozen transactions being approved in first few days, my card failed whilst in Flushing Meadows. No text, email or call was received to check what they termed "a security breach". Upshot no access to any funds during day (in a mainly cashless society), cold, wet, tired, hungry, battery depleted on mobile from constantly trying to contact Halifax and couldn't get an Uber on getting back to Manhattan on my Metro card as it was linked to Halifax CC. 40 minute walk back to apartment in freezing cold rain, couldn't even buy a coffee or groceries for dinner as planned. Got through to Halifax at 9pm (2am UK time) when my Daughter got home from work. Not given any explanation as to why card was blocked and no communication received from H about the situation. I had bought my US Open ticket via Halifax and was offered a refund. However nothing can erase the trauma of that day...alone at US Open with no means of accessing the only credit card I have had since I was 18...I'm now 65. I have never felt so vulnerable in my life, apart from when I was stuck up a mountain on a narrow ski ledge with room for only one ski in blizzard conditions some twenty years ago... This time I was on terra firma but it still raised a huge fear inside me as a single older woman with no access to food, drink or US Open goodies I wanted to purchase. On what turned out to be a very cold torrentially wet day. I was dressed inappropriately for the weather, having been at a balmy night match the evening before but had I had funds I could've and would have purchased some warmer clothes from the store. Referred matter to Ombudsman who found in favour of Halifax. So I will never get to know what the suspicious activity was and that is a worry in itself. I advised Halifax that as soon as I found an alternative to their card I would take my paid up monthly £2k+ elsewhere. Hello Chase! Reviewed on: 19th March 2023

Easy

No problems. App is user friendly. Reviewed on: 12th March 2023

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