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Halifax: Clarity Credit Card reviews

Name: Clarity Credit Card
Rating: 4.29 (258 reviews)

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4.16

Based on 258 reviews, last reviewed 2nd Mar 2025

50% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

66%

17%

10%

Latest highest rating:

4

Perfect for Travelling The Halifax Clarity credit card offers zero commission purchases in foreign currencies making it great for travelling. Reviewed on: 2nd March 2025

Latest lowest rating:

1

Card blocked whilst abroad. Card blocked whilst abroad. After 3 days not resolved. Debacle. Many times unsuccessful calls and no way to use ebanking app to help. Reviewed on: 20th September 2024

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About this product

If you're wondering whether the Halifax Clarity Credit Card is right for you, read our reviews from customers who already have the popular card. Our community reviews can help you to find out about the pros and cons of the Clarity card, which will help you make an informed decision about whether or not you should choose Halifax.

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Halifax Clarity Credit Card reviews (258)

Review of the Halifax, Clarity Credit Card:

Falls from grace

This was a great credit card for spending money abroad - affordable and simple to use. However they have recently changed the rules so that paying the money back early - for example to reduce the interest charged on cash withdrawals - does not reduce the direct debit charge for the next month. After several instances where my credit card was significantly in the positive I have been left with no choice but to cancel the direct debit and so am now avoiding using it where possible Reviewed on: 25th January 2020

Card that does not let you down

Useful when travelling abroad as the exchange rate applied appears fair with no hidden extras. Reviewed on: 18th January 2022

Great clarity card

Been using this card abroad for many years, always a comforting backup and easy to use in all shops, bars, and restaurants. Knowing the low/no fees is superb. Reviewed on: 13th January 2022

Great card for using abroad

I have had this card for over 12 years, I take it everywhere with me as it has free transactions abroad. Plus when I have had to make a claim after there was an issue with a cancelled holiday during the pandemic I was refunded by Halifax straight away Reviewed on: 12th January 2022

Great credit card

Love the Halifax Clarity Credit card; it's great for overseas spending as it offers a competitive exchange rate. I also love that I can track my spend straight away on the Halifax app and check pending transactions! Reviewed on: 12th January 2022

Great card for foreign use

Had this card for years as it's perfect for using abroad and at home. Never had any issues with customer service from Halifax. Reviewed on: 12th January 2022

Great for travelling abroad

Great for travelling abroad. Very friendly customer service and good app. Reviewed on: 6th January 2022

Wouldn't leave the UK without It!

Take all your travel cards and bin them... clarity isthe way to go! Reviewed on: 28th July 2021

Halifax lowered my credit limit

Halifax lowered customer credit limits for no valid reason. the Institution must improve the conditions of its clients or clients must be rewarded since without clients there are no institutions. Halifax wants disgruntled customers to be forced to spend their time making phone calls to complain or asked to write down their complaints, which in my opinion never produces a positive outcome for customers. Whoever applies this strategy of deteriorating the conditions of customers clearly shows that he has no idea what customer service is all about. The clients are what keep the institutions running without the clients there would be no institution. Reviewed on: 24th July 2021

Product easy to use, excellent customer service.

Have always found the card easy to use and financially beneficial. Plus, after once falling victim of a cyber crime, had instant help from the customer relations team. Bravo, and thank you. Reviewed on: 14th June 2021

Used to be great, but overtaken by competitors, and customer service is woeful

I originally got a Clarity card for use abroad. There are now other products that offer far greater benefits, so my card sits unused. Customer service has been dreadful whenever I’ve had reason to contact Halifax, and their app is woeful compared to others that I use. Not recommended. Reviewed on: 10th March 2021

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