Write a review

Halifax: Home Insurance reviews

Name: Home Insurance
Rating: 3.08 (90 reviews)

View other Halifax products

3.08

Based on 90 reviews, last reviewed 27th Nov 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

39%

16%

42%

Latest highest rating:

5

am doing a servay on a website that i dont evan see... am doing a servay on a website that i dont evan see the product that i need as yet. Reviewed on: 27th November 2024

Latest lowest rating:

1

Been with them a long time BUT will be leaving asap. Been with them a long time. Premium well over £1000 a year. Previous claims always dealt with speedily but something is going very wrong at the moment... Read more Reviewed on: 6th February 2024

Read all reviews See your review

About this product

Before taking out your new home insurance policy, check customer reviews to be confident that the provider is reputable. We collect Halifax home insurance reviews to help you make an informed decision when selecting a new provider.

Halifax offers three levels of home insurance cover: bronze, silver and gold. Depending on your chosen level, various add-ons are available for extra protection. For example, away from home cover, accidental damage and legal expenses....

Halifax Home Insurance reviews (90)

Review of the Halifax, Home Insurance:

Love the incentives for being loyal.

Quick and easy to sort out with incentives for loyalty Reviewed on: 1st October 2017

Run!!!

Floodeed flat by pipes..policy said alternative accomodation.....don't believe them Lloyd's is terrible run run run away from any UK insurer for that atter Reviewed on: 10th December 2021

Disappointed

13 days since some of my roof landed in my front garden with storm damage and they done nothing but say the estate l sent was to high. How they know that I'm unsure because no one has came to look at the damage which is getting worse because of more wind and rain. After using halifax for 40 year sorry to say there home insurance service is rubbish Reviewed on: 8th December 2021

The Pseudonymous Customer Reviews Halifax

We all know the one place we look forward to after a long day at work or an outdoor vacation be it a relaxing international trip or an adventures weekend. That place we call our beloved 'Home Sweet Home'. We all know the joy and pride in owning one, feels like a lifetime of an achievement however, let's not forget the never-ending financial budgeting that comes along with it. Let's get together and have our say on how Halifax should've done it right. Watch our channel on YouTube... Reviewed on: 26th November 2021

Scam artists

Don't bother insuring with these. Bedroom ceiling came down after torrential rain and gusts shifted a roof tile. Won't pay out they said no record of heavy rain or wind. Has to be over 55mph wind and 55mm rain in a short period. They trick way out of any pay out, fraudulent company. Look at truspilot reviews and go elsewhere. Sneaky dirty scammers Reviewed on: 7th October 2021

Ripping people off

Ripping people off doesn't provide any service please avoid Reviewed on: 24th May 2021

Making up policies as they go along

I have a home insurance policy with Halifax. I have claimed a couple of times in the distant past and had great service but just tried to get an emergency plumber (I have home emergency cover) and found that despite the fact that my policy documents suggested I was covered, there are extra things that are not written in the policy document which means I am not covered for the leak itself (as it is not constant but only happens if you run the bath) and the excess on making good ... Reviewed on: 4th May 2021

Appalling service

Been with Halifax for several years, many cheaper deals around but thinking it was a good company, how wrong. Claimed on buildings insurance following water leak, they didn't cover the damage caused by our builder tracing where the leak was coming from which obviously we needed to know or how could we repair it. Absolutely disgraceful, their manner is very poor, we will never use this company again, intend to cancel all policies immediately and as landlords with many properties... Reviewed on: 6th January 2021

Avoid

I have had nothing but antagonistic behaviour from start to finish. A burst water pipe and my downstairs ruined and repairs and painting half done or paint painted over dried peeling paint wood work, items damaged and no one informed me, no expection of your property at the finished date before signing off- recipe for disaster ! I will not be recommending Halifax home insurance to anyone. Reviewed on: 18th September 2020

My Halifax home insurance experience

I had a comprehensive home insurance with Halifax up until last week. I tried to claim in July for a broken computer.My first insurance claim in 11 years. So I sent in a claim which was acknowledged, two weeks later nothing heard so I rang them. They knew nothing of it. So they asked for a variety of things including an estimate for repair. They then handed the claim to an agency. They rang me a week later, obviously they didn't wish to speak to me, wanted the same and more info... Reviewed on: 7th September 2020

Great Service

Been with the Halifax over 3 years very quick and easy to use their service is second to none Reviewed on: 28th July 2020

Do you have a different Halifax product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home Insurance
from Haven 1.00 from 1 reviews
Landlord Insurance
from Peacock Insurance 2.60 from 5 reviews
Home Insurance
from Elephant Insurance 5.00 from 2 reviews

There's still more to see!

Halifax has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub