Write a review

Halifax: Home insurance reviews

Name: Home insurance
Rating: 3.03 (93 reviews)

View other Halifax products

2.88

Based on 93 reviews, last reviewed 4th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

38%

15%

43%

Latest highest rating:

5

am doing a servay on a website that i dont evan see... am doing a servay on a website that i dont evan see the product that i need as yet. Reviewed on: 27th November 2024

Latest lowest rating:

1

I have been a member since 2020 policy no HAP602140054. I have been a member since 2020 policy no HAP602140054. They have denied every single claim from fire to leaks to a blocked toilet or sink I even took... Read more Reviewed on: 29th August 2025

Read all reviews Write a review

About this product

The Halifax Home Insurance Select policy is underwritten by Lloyds Bank General Insurance Ltd.

Halifax only ask you a handful of questions, so you get a quote faster. Choose from three levels of cover and manage your policy online. You can choose to spread the cost of your policy and pay monthly with no extra charges.

Halifax home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Review Halifax: Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Halifax Home insurance reviews (93)

Fixed the problem with little fuss

From start to finish I have nothing but praise for the electrician called Cameron...I have 3very loud dogs and he kept calm and resolved the issue. It was a relief coz I'd already had 2other engineers and they were faffing about for ages but didn't fix my lighting... and that was after I'd paid £250 call out charge. I hadn't even realised that I was covered on my rewards account from the Halifax. But I would definitely recommend anyone to get cover with the Halifax Reviewed on: 16th October 2023

Worst insurance ever

Have a premium home insurance, have a sealing leaking in living room about 1 month, can't use that room soon sealing will collaps, carpet are destroyed Reviewed on: 12th October 2023

Crap company

Alright when you pay the premium periot Reviewed on: 30th August 2023

Good value.

Very good price with excellent cover, including higher value items. I would give full scores if I had experienced their claims, although I'd prefer not to, but if I need to make a claim, I expect full excellent service and resolution. Reviewed on: 23rd August 2023

Comprehensive competive cover

Easy to deal with and renew, at a competitive price, for comprehensive home cover Reviewed on: 23rd August 2023

Halifax home insurance

Great home insurance with Halifax. Covers everything in your home at an excellent monthly premium Reviewed on: 23rd August 2023

Decent prices and handle claims really well

The test of an insurance company for me is how they handle claims and respond to queries. Halifax have been excellent and prices are pretty good too. Reviewed on: 22nd August 2023

Horrible company,waste of money

The claim was being dealt with slowly.They then closed down my claim because they couldn't reach me on the phone once. They obviously didn't keep track on what was going on. I've tried to restart the claim twice. An automated answer phone told me to only start a claim on the phone,if I'm a vulnerable person. Otherwise I should use the online application form. I did, so far it has been ignored. They obviously do whatever they want to. I'll have to fix the damage myself. Reviewed on: 5th June 2023

Horrible insurance company

The halifax insurance is really a waste of money for a customer by paying monthly payments, thinking that your home is protected. Ones you put a claim they really insult your home by paying you money for damage priced by year 1984. They sent someone to assess my damage and he was really unqualified to assess damage. He had no building experience, he was voice recording as he was walking through my house about the damage and my husband ,a qualified joiner with 38 years experience was listening to him talking nonsense. The assessor Wouldn't even recognise a one tipe of bathroom floor to another. He told us that he is only here to measure the rooms, he was that rude to tell us not to walk with him around our home!! According to his incompetent opinion we got a settlement figure witch would never be enough to repair our damage to a standard we had before the flood. If you read my review and you are thinking to buy their insurance, please be aware that this insurance is not there to be honest with you. My insurance policy with them was a expencive policy and I realised that was a waste of money over the years. At the start they asked to get my own building company to priced the damage witch I did, absolutely a waste of my time. Their professional estimate was absolutely ignored. Terrible company with company policy of receiving monthly payments to become rich, not to protect customers, but insult them instead! What's the point then?! Overall halifax home insurance by my own expenses 3 times over 11 years is a scam. They don't deserve even a start, but it is no option to give them 0 stars Reviewed on: 3rd May 2023

Ok

Was easy to purchase, welcome pack arrived never had any issues (did not need to file a claim) Reviewed on: 25th March 2023

Do you have a different Halifax product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home Insurance
from Elephant Insurance 5.00 from 2 reviews
Home insurance
from Sagic 4.88 from 76 reviews
Landlord Insurance
from Rigsby Insurance 0.00 from 0 reviews

Want to see more from Halifax?

Online Tracker Bond
from Halifax 5.00 from 1 reviews
Online Saver
from Halifax 4.60 from 35 reviews
Flexicard
from Halifax 4.57 from 5 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub