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Halifax: Home insurance reviews

Name: Home insurance
Rating: 3.56 (98 reviews)

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3.56

Based on 98 reviews, last reviewed 20th Aug 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

40%

14%

42%

Latest highest rating:

5

Easy to deal with Straightforward to take out a policy and easy to subsequently renew. Reviewed on: 20th August 2026

Latest lowest rating:

1

Halifax Impossible to talk to someone when claiming Halifax home insurance - I had a bathroom leak, dealt with finding the cause, then as a Saturday Halifax phone number closed. The phone number is deli... Read more Reviewed on: 9th September 2025

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About this product

The Halifax Home Insurance Select policy is underwritten by Lloyds Bank General Insurance Ltd.

Halifax only ask you a handful of questions, so you get a quote faster. Choose from three levels of cover and manage your policy online. You can choose to spread the cost of your policy and pay monthly with no extra charges.

Halifax home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Home insurance reviews (98)

Great value for money for comprehensive cover.

I have Halifax home and contents insurance with added higher value items. It is excellent cover for a fair price, very comprehensive and you have the option of different levels of cover to choose for your personal situation. I would have given it a higher score, but I have not had any experience of their claims, which really is needed to give a full and accurate review. Reviewed on: 4th September 2024

Positive when claiming.

So far very positive when claiming Reviewed on: 23rd August 2024

I use Halifax to bank with and they have given me go...

I use Halifax to bank with and they have given me good customer service Reviewed on: 23rd August 2024

Been with them a long time BUT will be leaving asap.

Been with them a long time. Premium well over £1000 a year. Previous claims always dealt with speedily but something is going very wrong at the moment. You cannot call them. Their nominated handling company cannot answer any questions. A very small accidental damage claim has so far taken seven weeks NOT to sort. I will be moving companies next year. Reviewed on: 6th February 2024

Rip off

My policy cost £624 annually!! I could have saved myself the grief and expense by changing to another insurer with far higher, four star ratings. For some reason I was loyal to this company for years!! Yet never on the very few occassions I needed assistance were they " able " to help me. Their policies are a very expensive rip off, and you get no help when you need it most, when you are at your wits end. I don't think five stars given are genuine. Not consistent with the majority of peoples' experiences here. A lot of excuses are made by Halifax to get out of paying for even emergency repairs. It's easy to switch insurers, which is what I did today. No more money down the drain! Very happy! Reviewed on: 21st November 2023

Fixed the problem with little fuss

From start to finish I have nothing but praise for the electrician called Cameron...I have 3very loud dogs and he kept calm and resolved the issue. It was a relief coz I'd already had 2other engineers and they were faffing about for ages but didn't fix my lighting... and that was after I'd paid £250 call out charge. I hadn't even realised that I was covered on my rewards account from the Halifax. But I would definitely recommend anyone to get cover with the Halifax Reviewed on: 16th October 2023

Worst insurance ever

Have a premium home insurance, have a sealing leaking in living room about 1 month, can't use that room soon sealing will collaps, carpet are destroyed Reviewed on: 12th October 2023

Crap company

Alright when you pay the premium periot Reviewed on: 30th August 2023

Good value.

Very good price with excellent cover, including higher value items. I would give full scores if I had experienced their claims, although I'd prefer not to, but if I need to make a claim, I expect full excellent service and resolution. Reviewed on: 23rd August 2023

Comprehensive competive cover

Easy to deal with and renew, at a competitive price, for comprehensive home cover Reviewed on: 23rd August 2023

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View resource hub

Halifax: Home insurance reviews

200% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Halifax: Home insurance now

Halifax Home insurance reviews (98)

Great value for money for comprehensive cover.

Positive when claiming.

I use Halifax to bank with and they have given me go...

Been with them a long time BUT will be leaving asap.

Rip off

Fixed the problem with little fuss

Worst insurance ever

Crap company

Good value.

Comprehensive competive cover

Review Halifax: Home insurance now

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