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Healthy Pets: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.84 (257 reviews)

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4.57

Based on 257 reviews, last reviewed 16th Jan 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

93%

2 star

Latest highest rating:

5

Great value for money Took out this pet insurance for my cat, and have just bought a puppy and will be insuring her with these, exceptional service.. Reviewed on: 13th September 2023

Latest lowest rating:

1

Absolute bunch of con artists. Absolute bunch of con artists... like others have commented. I was in the unfortunate position to have to make a claim in Oct 2024 for my dog... My ve... Read more Reviewed on: 16th January 2025

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About this product

Finding the right insurance policy for your pet is important for peace of mind. At Smart Money People, we collect Healthy Pets pet insurance reviews to give you insight into life as a policyholder.

Healthy Pets provides insurance policies for cats and dogs, with specialist policies for kittens and puppies. If you’re insuring more than one pet, Healthy Pets offers a multi-pet discount. There are a range of policies available to suit your pet's needs, with varying levels of protection.

Before taking out a policy with Healthy Pets, check our reviews to be confident that the provider is right for you. Find out what existing customers have to say about their experience with Healthy Pets and whether they would recommend the provider. Learn about the key benefits of being a policyholder, with insight into the customer service and claims process. Be confident in your decision by reading our Healthy Pets pet insurance reviews.

If you’ve had a policy with Healthy Pets, write an honest review to help other pet owners just like you. Don’t forget to include details about the level of cover you took out, and the type of policy. Have you found the cost of your premium to be reasonable for the level of cover you received? Share any experience with the customer service team. Would you recommend the provider and policy to your family and friends? Share your experience with our Smart Money People community by leaving a Healthy Pets pet insurance review.

Healthy Pets Pet Insurance reviews (257)

Review of the Healthy Pets, Pet Insurance:

Deducting whole years premium after death of pet

Having insured my dog with healthy pets since 2016 and paid extra for the gold level to ensure my dog had good cover, I was appalled the companys behavior after making my first claim. My dog, at nearly 12 years old suddenly got ill and upon taking him to the vets, he underwent a scan which showed he had cancer in many places and he was put down that day. I put in my first ever claim (£1200) and was awarded just over £188.00 as the company decided to claim back nearly £600 for the monthly premiums I would have paid had he lived. Their policy states that they reserve the right deduct unpaid premiums not that they will do so. As a customer for many years I wasnt expecting this to happen especially as I have been paying over £60 a month for what I believed would be a good level of cover. Reviewed on: 20th January 2024

Quick Service

Thankfully haven't had to use my insurance policy, but all interactions have been quick and positive. Reviewed on: 6th September 2017

Easy piece of mind

Fast easy and very competitive pet insurance Reviewed on: 6th September 2017

Great service

Easy and quick - very personable and friendly service Reviewed on: 6th September 2017

Good experience

Nice and smooth experience so far, luckily haven't had to resort to them for any serious issues yet. Reviewed on: 6th September 2017

Great pet insurance

Have found healthy pets insurance very affordable and the claims I have made settled quickly and easily. Reviewed on: 6th September 2017

Easy to understand policy and helpful emails

Website easy to use. Policies easy to compare all set up quickly Reviewed on: 5th September 2017

Brilliant, fast and pricing highly competitive

Brilliant, fast, competitive, easy to use Reviewed on: 5th September 2017

Good all round value for money pet Insurance

Very polite customer service, efficient and very helpful was able to insure my cat with a price I could afford with good benefits on the policy . Reviewed on: 5th September 2017

Big Paws Up!

I recently added 2 more of my pets on to your company and it was very straight forward and the call handler was very polite and helpful. My reason for choosing this insurance provider among others is the fair price and solid dependable cover. Reviewed on: 5th September 2017

Simple to add the new family dog

We just rescued a dog from Cyprus. It's pretty appalling how they treat animals over there and we wanted a companion for our Dachshund. I called up and got a quote to add the new dog to the policy by simply answering a couple of questions and was immediately able to add her no quibbles. Easy process. Friendly service. Good price. Reviewed on: 5th September 2017

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