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Healthy Pets: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.84 (257 reviews)

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4.57

Based on 257 reviews, last reviewed 16th Jan 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

93%

2 star

Latest highest rating:

5

Great value for money Took out this pet insurance for my cat, and have just bought a puppy and will be insuring her with these, exceptional service.. Reviewed on: 13th September 2023

Latest lowest rating:

1

Absolute bunch of con artists. Absolute bunch of con artists... like others have commented. I was in the unfortunate position to have to make a claim in Oct 2024 for my dog... My ve... Read more Reviewed on: 16th January 2025

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About this product

Finding the right insurance policy for your pet is important for peace of mind. At Smart Money People, we collect Healthy Pets pet insurance reviews to give you insight into life as a policyholder.

Healthy Pets provides insurance policies for cats and dogs, with specialist policies for kittens and puppies. If you’re insuring more than one pet, Healthy Pets offers a multi-pet discount. There are a range of policies available to suit your pet's needs, with varying levels of protection.

Before taking out a policy with Healthy Pets, check our reviews to be confident that the provider is right for you. Find out what existing customers have to say about their experience with Healthy Pets and whether they would recommend the provider. Learn about the key benefits of being a policyholder, with insight into the customer service and claims process. Be confident in your decision by reading our Healthy Pets pet insurance reviews.

If you’ve had a policy with Healthy Pets, write an honest review to help other pet owners just like you. Don’t forget to include details about the level of cover you took out, and the type of policy. Have you found the cost of your premium to be reasonable for the level of cover you received? Share any experience with the customer service team. Would you recommend the provider and policy to your family and friends? Share your experience with our Smart Money People community by leaving a Healthy Pets pet insurance review.

Healthy Pets Pet Insurance reviews (257)

Review of the Healthy Pets, Pet Insurance:

Deducting whole years premium after death of pet

Having insured my dog with healthy pets since 2016 and paid extra for the gold level to ensure my dog had good cover, I was appalled the companys behavior after making my first claim. My dog, at nearly 12 years old suddenly got ill and upon taking him to the vets, he underwent a scan which showed he had cancer in many places and he was put down that day. I put in my first ever claim (£1200) and was awarded just over £188.00 as the company decided to claim back nearly £600 for the monthly premiums I would have paid had he lived. Their policy states that they reserve the right deduct unpaid premiums not that they will do so. As a customer for many years I wasnt expecting this to happen especially as I have been paying over £60 a month for what I believed would be a good level of cover. Reviewed on: 20th January 2024

Excellent Service

Went well and set up quickly. All details very clear and would definitely recommend Reviewed on: 5th September 2017

Cheap & Easy

Cheap and easy to set up insurance Reviewed on: 5th September 2017

Healthy Service!

Healthy Pets have supported me with a previous dog over many years and currently insure my cat and dog. They are efficient, helpful and understanding at difficult times. Reviewed on: 5th September 2017

Happy customer

Have been with Healthy Pets 11 years, always been helpful. Reviewed on: 4th September 2017

Great price For great Insurance

Ive got a great price insurance on my bouncy Sprocker Spaniel! Highly recommend Reviewed on: 4th September 2017

Excellent Cover and Ease of Use

Excellent website. Simple to use with a wide range of cover at exceptional prices. I managed to halve my monthly costs by using Healthy Pets for the same cover I was receiving from my previous provider Reviewed on: 3rd September 2017

Excellent service

Hassle free, easy sign up, info sent promptly in the post Reviewed on: 2nd September 2017

Excellent company

I have 4 dogs insured with them and wouldnt use anyone else! Reviewed on: 2nd September 2017

Have already recommended to family

Really liked the personalised welcome letter addressed to me and my pet. Made me smile. Reviewed on: 1st September 2017

Purrr-fect :-)

Easy, strait forward.simples I needed to add 2 further cats to my policy so called to have them added. The rep was polite and helpful. All you ask for Reviewed on: 1st September 2017

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