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Healthy Pets: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.84 (257 reviews)

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4.57

Based on 257 reviews, last reviewed 16th Jan 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

93%

2 star

Latest highest rating:

5

Great value for money Took out this pet insurance for my cat, and have just bought a puppy and will be insuring her with these, exceptional service.. Reviewed on: 13th September 2023

Latest lowest rating:

1

Absolute bunch of con artists. Absolute bunch of con artists... like others have commented. I was in the unfortunate position to have to make a claim in Oct 2024 for my dog... My ve... Read more Reviewed on: 16th January 2025

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About this product

Finding the right insurance policy for your pet is important for peace of mind. At Smart Money People, we collect Healthy Pets pet insurance reviews to give you insight into life as a policyholder.

Healthy Pets provides insurance policies for cats and dogs, with specialist policies for kittens and puppies. If you’re insuring more than one pet, Healthy Pets offers a multi-pet discount. There are a range of policies available to suit your pet's needs, with varying levels of protection.

Before taking out a policy with Healthy Pets, check our reviews to be confident that the provider is right for you. Find out what existing customers have to say about their experience with Healthy Pets and whether they would recommend the provider. Learn about the key benefits of being a policyholder, with insight into the customer service and claims process. Be confident in your decision by reading our Healthy Pets pet insurance reviews.

If you’ve had a policy with Healthy Pets, write an honest review to help other pet owners just like you. Don’t forget to include details about the level of cover you took out, and the type of policy. Have you found the cost of your premium to be reasonable for the level of cover you received? Share any experience with the customer service team. Would you recommend the provider and policy to your family and friends? Share your experience with our Smart Money People community by leaving a Healthy Pets pet insurance review.

Healthy Pets Pet Insurance reviews (257)

Review of the Healthy Pets, Pet Insurance:

Deducting whole years premium after death of pet

Having insured my dog with healthy pets since 2016 and paid extra for the gold level to ensure my dog had good cover, I was appalled the companys behavior after making my first claim. My dog, at nearly 12 years old suddenly got ill and upon taking him to the vets, he underwent a scan which showed he had cancer in many places and he was put down that day. I put in my first ever claim (£1200) and was awarded just over £188.00 as the company decided to claim back nearly £600 for the monthly premiums I would have paid had he lived. Their policy states that they reserve the right deduct unpaid premiums not that they will do so. As a customer for many years I wasnt expecting this to happen especially as I have been paying over £60 a month for what I believed would be a good level of cover. Reviewed on: 20th January 2024

Highly recommend

Great customer service would highly recommend Reviewed on: 1st September 2017

Fantastic

Brilliant service quick and easy sign up and very easy information to read through the post with our documents Reviewed on: 1st September 2017

Great service

Really easy to use website and great customer service Reviewed on: 31st August 2017

Super customer service

Excellent, efficient and friendly customer service. Their website is very easy to use and all the policy information is easy to access. Reviewed on: 31st August 2017

Perfect Insurance

Perfect Insurance at a better than competitive price Reviewed on: 31st August 2017

I've introduced a few people now and said you are best for insuring dogs

Since I got teddy insured I no he's in safe hands should something go wrong Reviewed on: 31st August 2017

Been great so far

Only been with these guys a week and they have sent all relavent emails. Just awaiting documents in post. Very efficient so far :) Reviewed on: 31st August 2017

Good pets insurance

Greatest pets insurance ,which I found on a market. Reviewed on: 31st August 2017

Excellent service

When contacting Healthy Pets advisors are always polite and helpful. Reviewed on: 31st August 2017

Easy to obtain quotation and apply for insurance

Having never had pet insurance before I was a little confused by the vast array of choices available to me. However after trying a few online sites for quotations , Healthy Pets stood out for me as a great choice due to it being very easy to understand what you were getting at a very competitive price. The information provided when I received my policy and the ease of dealing with the company has made what first appeared a very complicated decision much simpler. Reviewed on: 31st August 2017

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