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Healthy Pets: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.84 (257 reviews)

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4.57

Based on 257 reviews, last reviewed 16th Jan 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

93%

2 star

Latest highest rating:

5

Great value for money Took out this pet insurance for my cat, and have just bought a puppy and will be insuring her with these, exceptional service.. Reviewed on: 13th September 2023

Latest lowest rating:

1

Absolute bunch of con artists. Absolute bunch of con artists... like others have commented. I was in the unfortunate position to have to make a claim in Oct 2024 for my dog... My ve... Read more Reviewed on: 16th January 2025

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About this product

Finding the right insurance policy for your pet is important for peace of mind. At Smart Money People, we collect Healthy Pets pet insurance reviews to give you insight into life as a policyholder.

Healthy Pets provides insurance policies for cats and dogs, with specialist policies for kittens and puppies. If you’re insuring more than one pet, Healthy Pets offers a multi-pet discount. There are a range of policies available to suit your pet's needs, with varying levels of protection.

Before taking out a policy with Healthy Pets, check our reviews to be confident that the provider is right for you. Find out what existing customers have to say about their experience with Healthy Pets and whether they would recommend the provider. Learn about the key benefits of being a policyholder, with insight into the customer service and claims process. Be confident in your decision by reading our Healthy Pets pet insurance reviews.

If you’ve had a policy with Healthy Pets, write an honest review to help other pet owners just like you. Don’t forget to include details about the level of cover you took out, and the type of policy. Have you found the cost of your premium to be reasonable for the level of cover you received? Share any experience with the customer service team. Would you recommend the provider and policy to your family and friends? Share your experience with our Smart Money People community by leaving a Healthy Pets pet insurance review.

Healthy Pets Pet Insurance reviews (257)

Review of the Healthy Pets, Pet Insurance:

Deducting whole years premium after death of pet

Having insured my dog with healthy pets since 2016 and paid extra for the gold level to ensure my dog had good cover, I was appalled the companys behavior after making my first claim. My dog, at nearly 12 years old suddenly got ill and upon taking him to the vets, he underwent a scan which showed he had cancer in many places and he was put down that day. I put in my first ever claim (£1200) and was awarded just over £188.00 as the company decided to claim back nearly £600 for the monthly premiums I would have paid had he lived. Their policy states that they reserve the right deduct unpaid premiums not that they will do so. As a customer for many years I wasnt expecting this to happen especially as I have been paying over £60 a month for what I believed would be a good level of cover. Reviewed on: 20th January 2024

GREAT COMMUNICATION !!

Luckily I havent had to call upon Healthy Pets, but great communication so far !!! Reviewed on: 30th August 2017

Peace of mind

Fabulous company, brilliant service and genuine care given! Can't praise the enough Reviewed on: 30th August 2017

Purrfect

Happy Kitty, happy me. Always a great service and always happy to help. Reviewed on: 29th August 2017

very likely

Very likely so they know more about it Reviewed on: 27th August 2017

10 out of 10

Even though I haven't been with this company for long they have been very helpful. Reviewed on: 27th August 2017

As a new consumer the advisor I spoke to was so helpful and reassuring. This gave me a lot of confidence with this pet insurance. Thank you.

I felt a little bit worried before ringing wondering if this was the right pet insurance as I had seen a lot online and was not very happy. I am so glad that I chose this pet insurance as they put my mind at rest and it was everything I needed. Reviewed on: 27th August 2017

Great service and value for money

Great service from a wonderful team and good value for money Reviewed on: 25th August 2017

So far so good!

Although we have only been with this section of the company for a short time... So far we have found them to be efficient...knowledgeable...informative and pleasant! We are sure they will continue in this vein! Reviewed on: 25th August 2017

New Customer

Although I have only been with Healthy Pets for a short amount of time, I have had to contact them to make a claim for my poor cat. The were very sympathetic and helpful, and talked me though exactly what I needed to do. Reviewed on: 25th August 2017

Peace of mind insurance

My policy for my puppy gives so much cover for an excellent premium which in turn gives me total peace of mind knowing my pet is covered for all unfortunate eventualities. Reviewed on: 25th August 2017

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